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General Knowledge Base

For support, please contact the OIT Help Desk: Knowledgebase: kb.clarkson.edu Email: he...

Updated 3 months ago by Laura Perry

Students: Clarkson Accounts Set Up

General Knowledge Base Google Apps

Welcome to Clarkson University! Please take the following steps to set up your accounts for acces...

Updated 3 months ago by Mohammad Partohaghighi

Delegating Contact Access in Google Apps

General Knowledge Base Google Apps

Recently Google has separated contacts from email.  The following Google support page describes h...

Updated 3 months ago by Mohammad Partohaghighi

Private Browsing for Club/Vanity Email Access

General Knowledge Base Google Apps

Since Clarkson email was put behind CAS authentication, users will now need to access club and va...

Gmail Backup Codes For 2FA

General Knowledge Base Google Apps

Create & view a set of backup codes Go to your Google Account. On the left navigation panel, ...

Updated 3 months ago by Mohammad Partohaghighi

Google Calendar: Students Import Your Class Schedule

General Knowledge Base Google Apps

Step-by-step guide If you are a student actively using Google Calendar, there's probably a good ...

Updated 3 months ago by Mohammad Partohaghighi

Gmail: Setting up an Out of office or vacation reply

General Knowledge Base Google Apps

If you'll be away from your Gmail account, like on a vacation or without access to the Internet, ...

Updated 3 months ago by Mohammad Partohaghighi

Forward to your @clarkson.edu email address to another address

General Knowledge Base Google Apps

First step is to log into Clarkson email address at https://mail.google.com/ Once you are in you...

Updated 3 months ago by Mohammad Partohaghighi

Manually Mapping A Network Drive In Windows

General Knowledge Base Network Access

1. Click on the Start Menu and right click on **This PC **in Windows 10 and click on 'Map a Netwo...

Updated 3 months ago by Mohammad Partohaghighi

Accessing U: Drive (Home Directory) From Linux

General Knowledge Base Network Access

This method will detail accessing your U: drive (remote home directory) from a Linux (Ubuntu/RedH...

Updated 3 months ago by Taylor Chien

Accessing Network Drives Via Web Browser

General Knowledge Base Network Access

Clarkson network drives can be accessed through web browsers such as Internet Explorer, Firefox a...

Updated 3 months ago by Mohammad Partohaghighi

Find-Me Printing on Macs

General Knowledge Base Printing

The following steps will show you how to add the Find-Me printers to a Mac device. NOTE: This ma...

Updated 3 months ago by Theo Cannamela

Find-Me Printing - Internal Stapling.

General Knowledge Base Printing

Internal stapling is done using the system printing dialogue (Ctrl+Shift+P.  I...

Updated 3 months ago by Mohammad Partohaghighi

Find-Me/BizHub Printing for Faculty & Staff FAQs

General Knowledge Base Printing

Q: Will departments continue to have their own printers? A: We are making a shift from printers/...

Updated 3 months ago by Ljpadmin

Find-Me Printing FAQs

General Knowledge Base Printing

Q: How can I learn more about operating the new Find-Me printers? A: View these 3-5 min training...

Updated 3 months ago by Ljpadmin

Find-Me Printing

General Knowledge Base Printing

Summary Find-me Printing is Clarkson University's solution for on campus printing (black & white...

Updated 3 months ago by Laura Perry

How to disable wireless on your personal router

General Knowledge Base Network Access

As you can imagine, thousands of wireless routers in a relatively small area can cause interferen...

Updated 3 months ago by Mohammad Partohaghighi

Windows 10 Storage Usage

General Knowledge Base Network Access

To check Storage Usage in Windows 10 Go to Settings  Click System Click Storage Click T...

Updated 3 months ago by Mohammad Partohaghighi

Microsoft Office Not Activated

General Knowledge Base Network Access

Connect to the VPN client. Open Forticlient and "Connect to Clarkson VPN" Close all Microsoft Of...

Updated 3 months ago by Bob Keenan

Computer Repair

General Knowledge Base

Clarkson University OIT offers limited computer repair services and on-campus, servicing both in-...

Updated 3 months ago by Jeff Yette