Skip to main content

Recently Updated Pages

Access Voice Mail Remotely

General Knowledge Base Telephone Services

After initial set up is complete, access voicemail from the web or telephone:  Web Portal: (on c...

Updated 7 months ago by Joshua Scovil

Conference Calls On VOIP Phone

General Knowledge Base Telephone Services

To form a conference when a two-party call is already in place or to add another party to an exis...

Updated 7 months ago by Mohammad Partohaghighi

Forwarding Call To Voicemail

General Knowledge Base Telephone Services

Press Transfer key Enter x6796 Press 0 - wait for response Press # Enter extension

Updated 7 months ago by Mohammad Partohaghighi

Forward your phone number

General Knowledge Base Telephone Services

Forward from your own extension  Pick up your handset and dial *14 + Example (To another o...

Updated 7 months ago by Mohammad Partohaghighi

Mitel 69xx Phone User Guides

General Knowledge Base Telephone Services

Select your phone for the quick users guide:   Mitel 6920 - 6 soft keys, 3.5" display Mitel ...

Updated 7 months ago by Joshua Scovil

Placing Local And Long Distance Calls

General Knowledge Base Telephone Services

Faculty and Staff Clarkson University uses an IP system for on campus calls and a T1 once calls ...

Updated 7 months ago by Mohammad Partohaghighi

Telemarketers, Caller ID Spoofing , Robo Calls, Scam Calls.

General Knowledge Base Telephone Services

Scammers are using a variety of tactics to trick callers into releasing sensitive information suc...

Updated 7 months ago by Mohammad Partohaghighi

Voicemail - Initial Set Up

General Knowledge Base Telephone Services

Potsdam and CRC Campus Voicemail Users, please follow the steps below to complete initial set up ...

Updated 7 months ago by Bob Keenan

Mobile Device Management - Enroll CU owned iPhone

General Knowledge Base Cell Phones

Mobile Device Management - Enroll CU Owned iPhone Google Support Documentation: https://support.g...

Updated 7 months ago by Heather Palmeter

Quick Ticket

General Knowledge Base Help Desk Kiosk

Click here to fill out the form

Updated 7 months ago by Ljpadmin

Mobile Device Management - Enroll Personal Mobile Device

General Knowledge Base Cell Phones

Remove your clarkson account from settings on your personal device Settings -> Mail --> Accounts...

Updated 7 months ago by Heather Palmeter

Share a VoiceThread That Has Already Been Submitted to an Assignment

General Knowledge Base Educational Technologies

Problem Students cannot see each other's submitted VoiceThreads so are unable to make comments. ...

Updated 7 months ago by Mohammad Partohaghighi

Accessing Kronos from off campus

General Knowledge Base

You will have Connect to the VPN with Windows Open a web browser and go to https://kronos.clar...

Updated 7 months ago by Theo Cannamela

NFL Sunday Ticket Student Discount

General Knowledge Base Google Apps

1.) Go to the following URL: https://www.youtube.com/@NFL 2.) Make sure you are signed into your ...

Updated 7 months ago by Will Sultzer

AutoDesk - Licensing Checkout Error

General Knowledge Base AppsAnywhere

Issue: License Checkout Error This issue is triggered by running an AutoDesk product from AppsAny...

Updated 7 months ago by Will Sultzer

How to add Find-Me Printers in Windows 10

General Knowledge Base Printing

If you need to add the Find-Me printers in Windows 10 use these steps.  Step-by-step guide Cl...

Updated 7 months ago by Will Sultzer

Public Computing Facilities

General Knowledge Base

High Performance Computing (HPC) Lab & Printer Locations

Updated 7 months ago by Laura Perry

Wireless Printing aka Web Print*

General Knowledge Base Printing

Clear your browser cache or use incognito browser (Brave browser not compatible with wireless p...

Updated 7 months ago by Ljpadmin

Find-Me Printing - Using the Bypass Tray (manual feed)

General Knowledge Base Printing

NOTE:  This feature is commonly used during Career Fair for resume printing. How to use th...

Updated 7 months ago by Jeff Yette

MLC 104 Plus

General Knowledge Base Classrooms

The university primarily uses Extron equipment for classroom and meeting spaces.  The MLC 104 Plu...

Updated 7 months ago by Jeff Yette