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Windows 10 Storage Usage

General Knowledge Base Network Access

To check Storage Usage in Windows 10 Go to Settings  Click System Click Storage Click T...

Updated 1 year ago by Mohammad Partohaghighi

Microsoft Office Not Activated

General Knowledge Base Network Access

Connect to the VPN client. Go to Start > Programs > Cisco AnyConnect VPN and connect to the serve...

Updated 1 year ago by Mohammad Partohaghighi

Connect to the VPN with Windows

General Knowledge Base Network Access

1. Navigate to https://getvpn.clarkson.edu. You may be prompted to log in via CAS to access the d...

Updated 1 year ago by Mohammad Partohaghighi

Updating Java

General Knowledge Base Internet Access & Web Browsers

In your web browser go to www.java.com and click on the red button that says 'Free Java Downloa...

Updated 1 year ago by Mohammad Partohaghighi

Roll Back Internet Explorer 10 or 11 to Internet Explorer 9

General Knowledge Base Internet Access & Web Browsers

Certain applications on campus will require that you use Internet Explorer 9 only. This will espe...

Updated 1 year ago by Mohammad Partohaghighi

Clearing Browser Cache In Mozilla Firefox

General Knowledge Base Internet Access & Web Browsers

In Mozilla Firefox, click on History in the menu bar at the top of the screen 2. Click Cle...

Updated 1 year ago by Mohammad Partohaghighi

Clearing Browser Cache In Microsoft Edge

General Knowledge Base Internet Access & Web Browsers

Click the 3 horizontal dots in the upper right of the screen and click Settings 2.  Click ...

Updated 1 year ago by Jeff Yette

Clearing Browser Cache in Internet Explorer 11

General Knowledge Base Internet Access & Web Browsers

Internet Explorer 11 is included in Windows 10  and is available along with Microsoft Edge. Cl...

Updated 1 year ago by Jeff Yette

Setting Up My PC To Allow Remote Desktop Connections

General Knowledge Base Network Access

Overview: This article provides instructions for individuals to set up their Personal Computer (...

Updated 1 year ago by Laura Perry

Connecting To A PC Using Remote Desktop

General Knowledge Base Network Access

Overview This article provides steps for individuals to connect to their personal computer (PC) ...

Updated 1 year ago by Laura Perry

Add website shortcut to your desktop

General Knowledge Base Internet Access & Web Browsers

To delete a non-functional shortcut, please right click on it and choose delete. Next, navigate ...

Updated 1 year ago by Mohammad Partohaghighi

Allow pop ups for a specific website

General Knowledge Base Internet Access & Web Browsers

Sometimes certain websites will require that you allow a pop up for a sub-feature of their site t...

Updated 1 year ago by Mohammad Partohaghighi

Clearing Browser Cache in Google Chrome

General Knowledge Base Internet Access & Web Browsers

Click on the 3 vertical dots in the upper right corner of the browser. Hover your cursor on His...

Updated 1 year ago by Mohammad Partohaghighi

Releasing/Renewing An IP Address

General Knowledge Base Network Access

Click Start --> All Programs --> Accessories --> Command Prompt (see Looking Up An IP Address) ...

Updated 1 year ago by Mohammad Partohaghighi

Connect to the VPN with iOS

General Knowledge Base Network Access

This tutorial will show you how to configure the Cisco VPN on your iPhone or iPad. If you have al...

Updated 1 year ago by Mohammad Partohaghighi

Connect to the VPN with Android

General Knowledge Base Network Access

This tutorial will show you how to configure the Cisco VPN on your Android device. If you have al...

Updated 1 year ago by Mohammad Partohaghighi

Connecting To A PC Using Remote Desktop on an iOS device (iPad, iPhone, etc)

General Knowledge Base Network Access

Before learning how to connect PLEASE read the instructions BELOW how to end a remote desktop con...

Updated 1 year ago by Mohammad Partohaghighi

Looking Up An IP Address

General Knowledge Base Network Access

 Click on Start --> All Programs --> Accessories --> Command Prompt 2. In Command ...

Updated 1 year ago by Mohammad Partohaghighi

Pop-up blockers for Moodle Training

General Knowledge Base Internet Access & Web Browsers

When you launch a video for the first time under “Spring 2021 Mandatory Annual Training” you migh...

Updated 1 year ago by Mohammad Partohaghighi

Connect to the VPN with macOS

General Knowledge Base Network Access

1. Navigate to https://getvpn.clarkson.edu. You may be prompted to log in via CAS to access the d...

Updated 1 year ago by Mohammad Partohaghighi