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Technology Loaner Pool

General Knowledge Base Desktop Services

Students and faculty may seek assistance from the Technology Loaner Pool when they have a short-t...

Updated 5 months ago by Laura Perry

Receive Concerto Moderation Notifications

General Knowledge Base

If you would like to receive Moderation Notifications (Nightly email reminders for content approv...

Updated 5 months ago by Taylor Chien

Building a Custom Webpage

General Knowledge Base

This is a question we see a lot, so this is a brief overview of the web hosting services Clarkson...

Updated 5 months ago by Taylor Chien

MLC Plus 100

General Knowledge Base Classrooms

The university primarily uses Extron equipment for classroom and meeting spaces.  The MLC Plus 10...

Updated 5 months ago by Jeff Yette

MLC 104 Plus

General Knowledge Base Classrooms

The university primarily uses Extron equipment for classroom and meeting spaces.  The MLC 104 Plu...

Updated 5 months ago by Jeff Yette

Science Center Lecture Wing

General Knowledge Base Classrooms

The Science Center Lecture Wing, consisting of rooms 160, 162, 360, and 362 were renovated during...

Updated 5 months ago by Jeff Yette

Google Drive - Data Utilization Reduction & Preservation of files.

General Knowledge Base Google Apps

Notes:Retrieving your data via any of these methods does not delete the Data from your Google Dri...

Updated 5 months ago by Will Sultzer

Find-Me/BizHub Printing Charges for Staff and Faculty

General Knowledge Base Printing

Billing: Departments are invoiced for the sum of prints/copies that are generated by their facul...

Updated 5 months ago by Laura Perry

AppsAnywhere - Clearing the Cloudpaging Cache

General Knowledge Base AppsAnywhere

Clearing the Cloudpaging Cache Use Case: When troubleshooting application issues with unknown c...

Updated 5 months ago by Will Sultzer

AppsAnywhere - Retrieving the log for the Cloudpaging Player

General Knowledge Base AppsAnywhere

Retrieving the log for the Cloudpaging Player Use Case: When troubleshooting application issues...

Updated 5 months ago by Will Sultzer

Digital Accessibility

General Knowledge Base

Accessibility of Web Content and Mobile Apps In April 2024, the Department of Justice published ...

Updated 5 months ago by Laura Perry

Lin-Web and People

General Knowledge Base Polaris

Both lin-web.clarkson.edu and people.clarkson.edu have their files hosted from Polaris. Editing t...

Updated 5 months ago by Taylor Chien

Linux Shell FAQs

General Knowledge Base Polaris

Once you have accessed Polaris through SSH, you will be in a Linux Bash shell. This will not be a...

Updated 5 months ago by Taylor Chien

Mobile Device Management - Enroll Personal Mobile Device

General Knowledge Base Cell Phones

Remove your clarkson account from settings on your personal device Settings -> Mail --> Accounts...

Updated 5 months ago by Heather Palmeter

Mobile Device Management - Enroll CU owned iPhone

General Knowledge Base Cell Phones

Mobile Device Management - Enroll CU Owned iPhone Google Support Documentation: https://support.g...

Updated 5 months ago by Heather Palmeter

Folder Redirection

General Knowledge Base Network Access

Summary: Storage and retrieval of your files are critically important. To help protect against h...

Updated 5 months ago by Laura Perry

CAMP 163 Quick Guide

General Knowledge Base Classrooms

CAMP 163 is the first of it's kind at Clarkson. It allows users to bring in their own device and ...

Updated 5 months ago by Dylan Crawford

Clarkson VPN Connection Instructions

General Knowledge Base VPN

To access some Clarkson IT resources while not on the Clarkson wired or Eduroam wireless networks...

Updated 5 months ago by Taylor Chien

Clarkson VPN Installation Instructions

General Knowledge Base VPN

To access some Clarkson IT resources while not on the Clarkson wired or eduroam wireless networks...

Updated 5 months ago by Taylor Chien

Calendars - Creating a Calendar that appears as its own column in Day View

General Knowledge Base Google Apps

Current Behavior A newly created calendar is sharing a column with your standard calendar in day...

Updated 5 months ago by Will Sultzer