Recently Updated Pages
Forwarding Call To Voicemail
Press Transfer key Enter x6796 Press 0 - wait for response Press # Enter extension
Forward your phone number
Forward from your own extension Pick up your handset and dial *14 + Example (To another o...
Mitel 69xx Phone User Guides
Select your phone for the quick users guide: Mitel 6920 - 6 soft keys, 3.5" display Mitel ...
Placing Local And Long Distance Calls
Faculty and Staff Clarkson University uses an IP system for on campus calls and a T1 once calls ...
Telemarketers, Caller ID Spoofing , Robo Calls, Scam Calls.
Scammers are using a variety of tactics to trick callers into releasing sensitive information suc...
Voicemail - Initial Set Up
Potsdam and CRC Campus Voicemail Users, please follow the steps below to complete initial set up ...
Mobile Device Management - Enroll CU owned iPhone
Mobile Device Management - Enroll CU Owned iPhone Google Support Documentation: https://support.g...
Quick Ticket
Click here to fill out the form
Mobile Device Management - Enroll Personal Mobile Device
Remove your clarkson account from settings on your personal device Settings -> Mail --> Accounts...
Share a VoiceThread That Has Already Been Submitted to an Assignment
Problem Students cannot see each other's submitted VoiceThreads so are unable to make comments. ...
Accessing Kronos from off campus
You will have Connect to the VPN with Windows Open a web browser and go to https://kronos.clar...
NFL Sunday Ticket Student Discount
1.) Go to the following URL: https://www.youtube.com/@NFL 2.) Make sure you are signed into your ...
AutoDesk - Licensing Checkout Error
Issue: License Checkout Error This issue is triggered by running an AutoDesk product from AppsAny...
Public Computing Facilities
High Performance Computing (HPC) Lab & Printer Locations
Find-Me Printing - Using the Bypass Tray (manual feed)
NOTE: This feature is commonly used during Career Fair for resume printing. How to use th...
MLC 104 Plus
The university primarily uses Extron equipment for classroom and meeting spaces. The MLC 104 Plu...
Finding Computer Name
Windows 10 1. In the Start menu at the bottom of the screen, click the Settings icon (looks lik...
Computer Repair
Clarkson University OIT offers limited computer repair services and on-campus, servicing both in-...
Thank You!
Your request has been submitted to the OIT Helpdesk.
Microsoft Office Not Activated
Connect to the VPN client. Open Forticlient and "Connect to Clarkson VPN" Close all Microsoft Of...