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Finding Computer Name

General Knowledge Base Network Access

Windows 10 1.  In the Start menu at the bottom of the screen, click the Settings icon (looks lik...

Updated 7 months ago by Jeff Yette

Computer Repair

General Knowledge Base

Clarkson University OIT offers limited computer repair services and on-campus, servicing both in-...

Updated 7 months ago by Jeff Yette

Thank You!

General Knowledge Base Help Desk Kiosk

Your request has been submitted to the OIT Helpdesk.

Updated 7 months ago by Mohammad Partohaghighi

Microsoft Office Not Activated

General Knowledge Base Network Access

Connect to the VPN client. Open Forticlient and "Connect to Clarkson VPN" Close all Microsoft Of...

Updated 7 months ago by Bob Keenan

AppsAnywhere - SolidWorks 2023 - 2024

General Knowledge Base AppsAnywhere

Launching SolidWorks 2023 - 2024 can take a few minutes to open the first time you open it on a g...

Updated 7 months ago by Will Sultzer

Delegated Accounts vs Shared Accounts

General Knowledge Base Google Apps

Everything you’d like to know about the Google Club Account changes Well, almost everything. Thi...

Updated 7 months ago by Will Sultzer

Windows 10 Storage Usage

General Knowledge Base Network Access

To check Storage Usage in Windows 10 Go to Settings  Click System Click Storage Click T...

Updated 7 months ago by Mohammad Partohaghighi

How to disable wireless on your personal router

General Knowledge Base Network Access

As you can imagine, thousands of wireless routers in a relatively small area can cause interferen...

Updated 7 months ago by Mohammad Partohaghighi

Find-Me Printing

General Knowledge Base Printing

Summary Find-me Printing is Clarkson University's solution for on campus printing (black & white...

Updated 7 months ago by Laura Perry

Find-Me Printing FAQs

General Knowledge Base Printing

Q: How can I learn more about operating the new Find-Me printers? A: View these 3-5 min training...

Updated 7 months ago by Ljpadmin

Find-Me/BizHub Printing for Faculty & Staff FAQs

General Knowledge Base Printing

Q: Will departments continue to have their own printers? A: We are making a shift from printers/...

Updated 7 months ago by Ljpadmin

Find-Me Printing - Internal Stapling.

General Knowledge Base Printing

Internal stapling is done using the system printing dialogue (Ctrl+Shift+P.  I...

Updated 7 months ago by Mohammad Partohaghighi

Find-Me Printing on Macs

General Knowledge Base Printing

The following steps will show you how to add the Find-Me printers to a Mac device. NOTE: This ma...

Updated 7 months ago by Theo Cannamela

Linux Shell FAQs

General Knowledge Base Polaris

Once you have accessed Polaris through SSH, you will be in a Linux Bash shell. This will not be a...

Updated 7 months ago by Taylor Chien

Zoom - Google Calendar Integration

General Knowledge Base Zoom

Google Calendar Integration: Zoom provides an addon by the name of 'Zoom for Google Workspace' th...

Updated 7 months ago by Will Sultzer

Lin-Web and People

General Knowledge Base Polaris

Both lin-web.clarkson.edu and people.clarkson.edu have their files hosted from Polaris. Editing t...

Updated 7 months ago by Taylor Chien

Accessing Network Drives Via Web Browser

General Knowledge Base Network Access

Clarkson network drives can be accessed through web browsers such as Internet Explorer, Firefox a...

Updated 7 months ago by Mohammad Partohaghighi

Manually Mapping A Network Drive In Windows

General Knowledge Base Network Access

1. Click on the Start Menu and right click on **This PC **in Windows 10 and click on 'Map a Netwo...

Updated 7 months ago by Mohammad Partohaghighi

Forward to your @clarkson.edu email address to another address

General Knowledge Base Google Apps

First step is to log into Clarkson email address at https://mail.google.com/ Once you are in you...

Updated 7 months ago by Mohammad Partohaghighi

Gmail: Setting up an Out of office or vacation reply

General Knowledge Base Google Apps

If you'll be away from your Gmail account, like on a vacation or without access to the Internet, ...

Updated 7 months ago by Mohammad Partohaghighi