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Forwarding Tickets - include all attachments and reply/comment history : At the top of the RT Ticket page click on "Actions" and then click on "Forward" This will Forward the entire ticket which includes all reply/comment history and all attachments. Fo...

START@CU is an early intervention tool that allows faculty to submit information about the academic performance of their students.  For the Spring 2016 semester, the tool is being used to collect information about students who are members of the following grou...

Purpose: to outline the process for changing a graduate student’s program, or adding a second program (not including official “dual degree” programs) Program Change Request Form **A note about Certificate programs: ** Clarkson University is NOT approved to ...

Clarkson University students and teachers are eligible for a FREE Office 365 for Education account, which includes OneDrive, Word, Excel, Powerpoint, OneNote and more. To get started, enter your clarkson.edu email address here (link).  You may already have a...

If you need to add the Find-Me printers in Windows 10 use these steps.  Step-by-step guide Click on the Start Menu > Settings Icon (it looks like a gear) In the Windows Settings window click on Devices In the left column click Printers & scanners Click ...

Instructors use videos in their classes for many reasons including to provide lessons, tutorials, and recorded lectures. Adding a poll to videos uploaded in Echo360 can provide students with a more engaging learning experience. Videos added to Echo360 become i...

Sometimes you may want to make an activity available only at a specific time, or after another event has taken place such as students must view a video prior to taking a quiz. The Restrict Access setting allows you to use various restrictions including date, g...

1Overview 2Run Interactively from your PC 2.1Supported Versions 2.2Step 1. Set Firewall Rule 2.2.1Windows 10 2.2.2Linux RedHat / CentOS (FirewallD) 2.3Linux RedHat / CentOS (iptables) 2.4 Step 3. Download Integration Scripts 2.5 Step 4: Confi...

Welcome to Clarkson! You're probably wondering what type of technology Clarkson has and what type of technology you should bring to campus with you. Clarkson strongly encourages all students to bring a laptop computer with them to campus.  To support a connec...

Zoom Web Portal To get started with Zoom at Clarkson go to https://clarkson.zoom.us - click Sign In and follow prompts to login. Choose Single Sign On with your Clarkson username credentials. Once complete, your Clarkson Zoom account is created. In the futur...

How to:  When an instructor would like to view all posts made by one person in an forum simply click on the Grade Users button. Steps From your course page, click into the forum. Scroll to the bottom of the forum, and click on the Grade Users button:...

What Material is Appropriate for Digital Signage? Where are the signs located? Displaying Content What are Content Feeds? Which Content Feeds Appear on Which Screens? What Material is Appropriate for Digital Signage? Any campus organization or indivi...

You can use mail merge in Gmail to send personalized email campaigns, newsletters, and announcements to a wide audience.  Mail merge lets you personalize messages with merge tags, such as @firstname and @lastname. When you send your message, each recipient ge...

  For step by step directions to make a reservation in EMS or to complete the Room Reservations Google Form,  please watch this video.  Open your web browser. Go to the URL https://reserve.clarkson.edu/EmsWebApp/ and log in with your Active Director...

Read and rate posts and replies all at once. using a rating scale to grade discussion posts cumulatively. For example, you can separately rate students' initial posts and reply posts, the ratings will then sum in one location in the gradebook. Setting up the ...

1Overview and Scope 2Exporting A Solver Input File 4Choosing the Appropriate Solver 5Adjusting the SLURM Submit Script 6Submitting the Job 7Retrieving the Results 8Errors and Solutions 9Related articles Overview and ...

  Welcome to Moodle 4.1. Our Moodle environment has changed! After extensive testing (thank you to the team and beta testers!) your course is ready for your updates and revisions in Moodle 4. Please use this checklist as a guide for additional revisions y...

OIT provides a LAMP web server for all campus community members. Files are served from Active Directory shares like U: and S: which can be found mounted to most campus computers. All faculty, staff, and student are eligible to use this service. As part of thi...

Students, faculty and staff can prevent Duo lock out by following these important steps when they wish to add or remove a new device. Contact OIT Help Desk if you need additional assistance.If your Duo account was previously locked due to a lost phone or...

Universal Capture (formerly Classroom/Personal Capture) is an application that turns a classroom or personal Mac or PC into a capturing device for recording screen, audio and video.  This is useful for creating recorded tutorials, lectures, screencasts, presen...