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This error will typically occur when you have been off campus for an extended period of time and your computer needs to communicate with "home". Please follow the instructions below to sync with Clarkon's KMS server and resolve the error. 1. Connect to the CU...

Connect to the VPN client. Open Forticlient and "Connect to Clarkson VPN" Close all Microsoft Office products such as Word, Excel, PowerPoint. Go to the administrative command prompt: Go to Start > All Programs > Accessories. Right click on Command Prompt...

In order to send eFAXs you must first have eFAX set up. You can request eFAX to be set up for your department by contacting the HelpDesk at the email helpdesk@clarkson.edu. Once you have eFAX set up you will create a fax via Gmail just like you were sending a...

Windows 10 1.  In the Start menu at the bottom of the screen, click the Settings icon (looks like a wheel)  2, In Settings, click About. View Device name that appears. 

Potsdam and CRC Campus Voicemail Users, please follow the steps below to complete initial set up of passcode and custom greeting (one-time): Onsite:Press the clear 'Envelope' button (52xx/53xx series phones) or the 'Tape' button (69xx series) At the voice pr...

To share Echo recording with link: Step-by-step guide Log into Echo at go.clarkson.edu/echo Click Library Filter for desired recording. Click thumbnail to preview recording. Locate Publishing menu item.    Select Links tab, copy/paste link to desired l...

Welcome to the academic scheduling resources page! This page contains resources for Department Chairs, Executive Officers, and others involved in the creation of the master schedule each term. These resources will help departments make informed decisions align...

Commonly used for Windows 10 Education Version, Microsoft Project Professional & Microsoft Visio. Go to https://azureforeducation.microsoft.com/devtools and click the Sign In button. You may be redirected to another Sign in page or ac...

After initial set up is complete, access voicemail from the web or telephone:  Web Portal: (on campus network or VPN) https://micollab.clarkson.edu/portal/ or Dial: (315) 268-6796, enter your 4-digit extension and star (*) Main Menu 7 Play Message 6 Make...

Summary Students submit assignments to Teachers through the Assignment activity in their Moodle courses. The following are steps to submit an assignment to the Assignment drop-box. This Guide Will Help You To: Locate the assignment activity in Moodle. Su...

Summary Teachers (and students!) can take attendance during class and then students are able to view their own attendance record and teachers can run attendance reports by using the Attendance Activity. The attendance activity can be linked to the Grader Repo...

Create – Collaborate – Share Overview Moodle Board is a virtual bulletin board tool very similar to Padlet, however, it is built right into Moodle. With the Board activity, you can place post-it notes with text or media to share with your students, or you co...

Availability of SolidWorks CAD package for Clarkson Engineering students. This is for returning and new MAE students at Clarkson University who require access to the SolidWorks CAD program package. Although there are quite a few license seats, I request that ...

Summary Course instructors may create a backup copy of their course in Moodle. The backup copy can be saved to the individual's storage location for later use. Backup copies can be restored into a Moodle course shell at a future time. This Guide Will Help Yo...

Summary The Restore function in Moodle allows Teachers and Administrators to pull a backup copy of a course into another course shell. Teachers often use this to reuse a course copy from a prior term.  Steps Open the course you wish to restore content to....

Summary Visibility determines whether students can access the course. If the setting is set to Show, no matter what the Course start date is, the students can access the course. If the setting is set to Hide, no matter what the Course start date is, the stude...

Echo360 Lecture Capture and/or Zoom webcasting is available in the following classrooms. Exceptions may apply. Bertrand H. Snell Hall Room # Room Capacity Classroom Type Microphone System? Webcam? Wacom Touch Display? Bertrand H. Snell Hall ...

The primary controller for the Snell CEC classroom is the Extron MLC 104 IP Plus (Media Source Controller). This room is equipment list: Extron MLC 104 IP Plus (Media Source Controller) Extron MPS 602 SA (Presentation Switcher) Extron Speakers ...

Sharing The Flip Screen content to another monitor From either side of the Samsung Flip screen, tap on the menu icon () and then select EXPORT → SCREEN SHARE → Wired.On the MLC104 controller, press the Touchscreen button (). Please note it takes a few se...

The university primarily uses Extron equipment for classroom and meeting spaces.  The MLC Plus 100 pictured below is the standard controller for many of the standard classrooms on campus.  (This is a new model of the MLC 104 Plus) The main functions of the co...