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OIT is now offering a backup solution for all Clarkson-owned computers. This service is provided via a backup client that is installed on the computer and communicates with our centralized backup system. Once configured, the system will automatically back up a...

For those who have a new cellphone and want to erase all content on their older iPhone. If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device.  Informatio...

When you launch a video for the first time under “Spring 2021 Mandatory Annual Training” you might encounter a blocked pop-up message. Below are directions on how to fix that issue so the video will launch. You will only need to do this once. The other videos ...

In Mozilla Firefox, click on History in the menu bar at the top of the screen 2. Click Clear Recent History. In the Time range to clear dropdown, select Everything and click OK. 3. Wait for the cache to clear then close all instances of Mozilla Firef...

Click on the 3 vertical dots in the upper right corner of the browser. Hover your cursor on History then click History from the sub-menu on the left. 2. Click Clear browsing data on the left side. 3. In the Clear browsing data window, Click the Advan...

Voki enables teachers and students to use speaking animated characters to enhance the teaching and learning experience. Teachers can use Voki to create animated presentations for their classroom, and they can also create fun Voki assignments for their students...

Sometimes certain websites will require that you allow a pop up for a sub-feature of their site to function. For example, when running a report in Peoplesoft it will appear in a pop up. Please see below for directions on how to allow pop ups in Microsoft Edge....

To delete a non-functional shortcut, please right click on it and choose delete. Next, navigate in your browser to the website that you would like to create a short cut for. Copy the URL from the address bar by highlighting the address and right clicking and ...

For those who have a new cellphone and want to erase all content on their older Android. If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device. Informatio...

Clarkson University's Office of Information Technology fully subscribes to the sustainability policy and goals.  When you find that you have electronic devices that are no longer of use, we ask that you contact the OIT helpdesk so we can determine the best cou...

The digital signage system requires that it be given static images (sized to 1920x1080). The easiest way for most users to create this type of file is using this Power Point template. This template has been sized specifically to produce content for Clarkson's ...

This rooms contains: 1Studio Station 100 2Axis Camera 3Microphone & Viewing frame 4Neewer NW412 Basic instructions for using the recording equipment to capture presentation rehearsals. S.tudio Station 100This space is equipped with ...

Step-by-step guide Point your browser to the digital signage system login page: http://concerto.clarkson.edu Login using your Clarkson username and password. At the Dashboard screen, click on the "Add Content" tab.       You should now be o...

If you would like to receive Moderation Notifications (Nightly email reminders for content approval)  Once you are logged into Concerto click on "Settings" under your name at the top-left of the web-page.  You will be redirected to the Edit User page. Plea...

Digital signage replaces traditional paper-based signs with electronics displays. The campus digital signage system provides a way to keep the campus community informed about campus events and services by displaying text, graphics and campus-wide safety alert ...

Overview This article provides steps for individuals to connect to their personal computer (PC) from a remote location using Remote Desktop. Caution: Before learning how to connect PLEASE read the instructions BELOW** how to end a remote desktop connection....

Overview: This article provides instructions for individuals to set up their Personal Computer (PC) to allow Remote Desktop Connections in three steps. You must complete these steps prior to attempting a remote desktop connection. Steps: Right click on th...

Visit http://concerto.clarkson.edu and log in using your AD username and password.  From the top choose "Add" under the Content section. Please limit your Digital Signage/Concerto content to one per event and two per office/department/organization running ...

One of the most important elements of any Concerto display is the use of eye-catching, vivid images. Graphics can take the form of event flyers, original artistic creations, or visual announcements. But if you are submitting content that is graphical in nature...

 Click on Start --> All Programs --> Accessories --> Command Prompt 2. In Command Prompt window, enter: ipconfi.. OR enter: ipconfig /all - this command will include the mac address (physical address) of the computer as well as the IP address...