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Copying/Cloning an Account in PS
1.Locate a user to clone from in PS-User Profiles. Go to user profile at the top and select 'Copy User Profiles' 2. Enter the username that's going to be used and click 'Save' and then 'OK' 3. Now click 'Edit Email Addresses' under Logon Information and ch...
Pop-up blockers for Moodle Training
When you launch a video for the first time under “Spring 2021 Mandatory Annual Training” you might encounter a blocked pop-up message. Below are directions on how to fix that issue so the video will launch. You will only need to do this once. The other videos ...
Microsoft Office Not Activated
Connect to the VPN client. Go to Start > Programs > Cisco AnyConnect VPN and connect to the server, cuvpn.clarkson.edu with your AD username and password. Go to the administrative command prompt: Close all Microsoft Office products such as Word, Excel, Pow...
Updating Java
In your web browser go to www.java.com and click on the red button that says 'Free Java Download'. 2. You will need to click on the next red button that says 'Agree and Start Free Download' 3. The download should start in the task bar at the bottom o...
Roll Back Internet Explorer 10 or 11 to Internet Explorer 9
Certain applications on campus will require that you use Internet Explorer 9 only. This will especially be the case when you are using Kronos. If you have been upgraded to a newer version during a Windows Update, see the directions below for how to revert to a...
Connecting To A PC Using Remote Desktop on an iOS device (iPad, iPhone, etc)
Before learning how to connect PLEASE read the instructions BELOW how to end a remote desktop connection. Doing it wrong will prevent you from connecting again. Be sure this is complete : Setting Up My PC To Allow Remote Desktop Connections. Downlo...
Releasing/Renewing An IP Address
Click Start --> All Programs --> Accessories --> Command Prompt (see Looking Up An IP Address) In the Command Prompt window enter: ipconfig /release ipconfig /renew
NSLookup For Servers
Click Start --> All Programs --> Accessories --> Command Prompt (See Looking Up An IP Address) In the Command Prompt window enter, nslookup .clarkson.edu (example: polaris.clarkson.edu)
Looking Up An IP Address
Click on Start --> All Programs --> Accessories --> Command Prompt 2. In Command Prompt window, enter: ipconfi.. OR enter: ipconfig /all - this command will include the mac address (physical address) of the computer as well as the IP address...
Clearing Browser Cache In Mozilla Firefox
In Mozilla Firefox, click on History in the menu bar at the top of the screen 2. Click Clear Recent History. In the Time range to clear dropdown, select Everything and click OK. 3. Wait for the cache to clear then close all instances of Mozilla Firef...
Computer Security
Before Connecting Your Computer To The Clarkson Network Bulk Encrypting Files Clarkson Acceptable Use Policy Encrypt a Microsoft Excel Workbook Encrypt a Microsoft Word Document Encrypt PDF Document Keeping Your Computer Safe Utilizing the Clarkson Fi...
Clearing Browser Cache in Google Chrome
Click on the 3 vertical dots in the upper right corner of the browser. Hover your cursor on History then click History from the sub-menu on the left. 2. Click Clear browsing data on the left side. 3. In the Clear browsing data window, Click the Advan...
Allow pop ups for a specific website
Sometimes certain websites will require that you allow a pop up for a sub-feature of their site to function. For example, when running a report in Peoplesoft it will appear in a pop up. Please see below for directions on how to allow pop ups in Microsoft Edge....
Add website shortcut to your desktop
To delete a non-functional shortcut, please right click on it and choose delete. Next, navigate in your browser to the website that you would like to create a short cut for. Copy the URL from the address bar by highlighting the address and right clicking and ...
How to erase all data on your cellphone - Android
For those who have a new cellphone and want to erase all content on their older Android. If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device. Informatio...
How to erase all data on your cellphone - iPhone
For those who have a new cellphone and want to erase all content on their older iPhone. If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device. Informatio...
Connecting To A PC Using Remote Desktop
Overview This article provides steps for individuals to connect to their personal computer (PC) from a remote location using Remote Desktop. Caution: Before learning how to connect PLEASE read the instructions BELOW** how to end a remote desktop connection....
Setting Up My PC To Allow Remote Desktop Connections
Overview: This article provides instructions for individuals to set up their Personal Computer (PC) to allow Remote Desktop Connections in three steps. You must complete these steps prior to attempting a remote desktop connection. Steps: Right click on th...
Bulk Encrypting Files
Install 7-Zip on your computer (it may already be there) Find the file you wish to encrypt Right-click on the file, choose the 7-Zip menu and select “Add to Archive…” 4. Select the filename for your encrypted file. The default is the original filename...
Windows 10 Storage Usage
To check Storage Usage in Windows 10 Go to Settings Click System Click Storage Click This PC (C:) This will display your system's Storage Usage