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97 total results found

Yet Another Mail Merge Install Steps

General Knowledge Base Google Apps

Go to https://workspace.google.com/marketplace/app/yet_another_mail_merge_mail_merge_for_gm/52669349336 and install the add-on Open up Gmail. Create your Mail template – start a new message and enter the text you want your email to say.  You will want to e...

yet
another
mail
merge
install
steps
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Google Calendar: How to Make Appointment Slots

General Knowledge Base Google Apps

This guide will go through the basics of Google Calendar, and how to set up appointment slots in Google Calendar so Students can schedule appointment slots. It will also go over how to share Google Calendar via a link. Creating a Calendar & Events This part ...

google
calendar
appointments
sharing
kb-how-to-article
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Viewing Room Schedule in EMS

General Knowledge Base Room Reservations

Browse to http://reserve.clarkson.edu Log in using your AD credentials under 'My Account > 'Login' Under 'Reservations' choose the type of room that you wish to see a schedule for.  Choose a date and time (you will be able to see the full day, no matter t...

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Wacom Pen Options

General Knowledge Base Classrooms

Problem Users can customize the settings on the pens used with Wacom tablets in the classroom. Solution Log in to the PC. In Windows Search in the lower left corner, search Wacom Select Wacom Tablet Properties Select from options for toggle buttons - Era...

kb-troubleshooting-article
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Using eTime

General Knowledge Base

Those that need to use the eTime time tracking tool can access it in PeopleSoft Student.  Either go to https://peoplesoft.clarkson.edu or click on the Student Logo on the PeopleSoft page on the Intranet.  Provide the appropriate credentials.   Once logge...

etime
peoplesoft
timecard
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ArcGIS

General Knowledge Base Software

How to downloading and installing ArcGIS Visit: http://www.esri.com/landing-pages/software/arcgis/arcgis-desktop-student-trial Create an ESRI account if you do not have one already Paste your Authorization Number into the box and Hit Activate Ar...

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Autodesk

General Knowledge Base Software

How to download and Install Autodesk Software Most Autodesk software products including Revit, Autocad, Infraworks, Navisworks and Civil 3D are available to students for a free 1-year license. To download software, go to: https://www.autodesk.com/education/e...

autodesk
software
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Thank You!

General Knowledge Base Help Desk Kiosk

Your request has been submitted to the OIT Helpdesk.

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Duo Two-Factor Authentication

General Knowledge Base Duo Support

Duo - Adding (or Removing) a second device Duo Backup & Restore Duo Setup and Use on a Mobile Device Duo Two-Factor Authentication - FAQ

duo
two-factor
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Find-Me Printing - Using the Bypass Tray (manual feed)

General Knowledge Base Printing

NOTE:  This feature is commonly used during Career Fair for resume printing. How to use the Bypass Tray How to use the Bypass Tray From the Print options window, chose either Find-Me in Black & White on print or Find-Me in Colo...

printing
bypass
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Anti-virus Software

General Knowledge Base Security

Anti-virus software defends against viruses, Trojan horses and other malware. Microsoft Forefront is the official antivirus software for University-owned systems and is installed on all campus computers configured by OIT.  Also students are required to have so...

anti-virus
antivirus
malware
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Student Forum Video Wall Instructions

General Knowledge Base Audio Visual (AV)

This is page is still under construction - not all information is complete at this time. The video wall and audio settings are controlled via a touch panel located on the right side of the video wall. The Student Center Video Wall and Audio System are av...

videowall
forum
studentcenter
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Microsoft Office 365 for Education: Create Account

General Knowledge Base Microsoft Office

Clarkson University students and teachers are eligible for a FREE Office 365 for Education account, which includes OneDrive, Word, Excel, Powerpoint, OneNote and more. To get started, enter your clarkson.edu email address here (link).  You may already have a...

kb-how-to-article
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Network Access

General Knowledge Base Network Access

Account Deactivation Policy Finding Computer Name Looking Up An IP Address Releasing/Renewing An IP Address Remote Desktop Connections VPN Windows 10 Storage Usage Wireless Data Network

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Phishing Email

General Knowledge Base Google Apps

How to Spot a Phishing Email Do not provide any personal or Clarkson information via email. Although it may seem private, email can easily be intercepted, copied or otherwise re-routed. If you are thinking of sending potentially sensitive information, cons...

phishing
email
spam
suspicious
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RAVE Emergency Alert System

General Knowledge Base Security

Clarkson uses e-mail and mobile phone text messages to notify the campus community of emergency situations.  Your Clarkson e-mail is automatically loaded.  We recommend that you also sign-up to receive text messages: Go to myCU and fill out the informa...

rave
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Wireless Printing aka Web Print*

General Knowledge Base Printing

Clear your browser cache or use incognito browser (Brave browser not compatible with wireless printing)  Go to: go.clarkson.edu/print.  To login, enter your AD credentials. Scroll down to click Advanced. 4. Scroll down to click Proceed to print.ad.cla...

wireless
printing
papercut
printing_balance
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Find-Me Printing FAQs

General Knowledge Base Printing

Q: How can I learn more about operating the new Find-Me printers? A: View these 3-5 min training videos. Basic Copy Features How to Change Toner How To Scan Q: Where are the printers located? A: Here is a list of our printer locations. Q: How do I p...

printing
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Find-Me/BizHub Printing for Faculty & Staff FAQs

General Knowledge Base Printing

Q: Will departments continue to have their own printers? A: We are making a shift from printers/copiers leased by individual departments to devices managed by central purchasing. As such, these university resources will be centrally funded. While machines wil...

printing
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Duo Two-Factor Authentication - FAQ

General Knowledge Base Duo Support

Why does Clarkson use Two Factor Authentication? 1.1 How does Duo work? 1.2 Where has Duo been implemented at Clarkson?   1.3 What are my authentication options? 1.4 How do I enroll in Duo? 1.5 Do I have to use Duo every time I log in? 1.6 What type ...

duo
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