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NOTE: The TV or projector MUST be set to HDMI!  Regardless of your input connection type, the system in the wall always converts the output to HDMI. Turn on the Display Connect your device to the white Extron DTP wall plate under the Display Display Typ...

It is often beneficial to provide the OIT Helpdesk with screenshots of your computer to help with the troubleshooting process.  A good screenshot will contain the following key elements: If you are using a web browser - it should show the address bar with t...

1Quick Start 2Introduction 3What's a 'Roll'? 4Drawing 5Erasing 6 Saving your Roll 7Importing Content from another source 8Connecting to a PC 9Connecting via the Wireless Display function 10Connecting via SMARTVIEW+ 11Importing from a USB Device 12...

Will my email address change? No.  Your email will continue to be of the format username@clarkson.edu. Will my old email, calendar, and contacts be migrated to Gmail from Exchange? Yes, any data stored on the Exchange server will be automatically migrated f...

Clarkson has chosen to migrate email and calendaring services to Google Apps for Education as a replacement for the current Microsoft Exchange environment.  Why?   More robust, modern feature-set for both email and calendar Availability of chat and video c...

To start, open the EMS Client and click on the Wizard Icon. This will open a blank Reservation Wizard To start, click on the date you wish to make the reservation on the calendar, and then pull down a start time, end time, and status (since you a...

Please follow the link below.  https://support.google.com/a/users/answer/9308783?hl=en

Can be used to link a student account and a staff account, or to set up Administrative Assistants to be able to send email for those in their department. Step-by-step guide To access a secondary gmail account through a primary gmail account: Change the ...

Can be used to link a student account and a staff account, or to set up Administrative Assistants to be able to send email for those in their department. Step-by-step guide To access a secondary gmail account through a primary gmail account: Change the ...

Send & Receive Messages in Gmail Use this link for information about: Inbox tabs and category labels Deleting emails and recovering trash Archiving messages Searching in Gmail Removing Spam Starring messages Sending messages Replying to messages Fo...

In order to send eFAXs you must first have eFAX set up. You can request eFAX to be set up for your department by contacting the HelpDesk at extension x4357 or email helpdesk@clarkson.edu. Once you have eFAX set up you will create a fax via Gmail just like you...

When you start using Gmail, all of your contacts will be imported from Microsoft Exchange. In addition, you will continue to see suggested/auto-completed contacts the same way you always have. Check out the link below for some information about: Google Cont...

Go to https://workspace.google.com/marketplace/app/yet_another_mail_merge_mail_merge_for_gm/52669349336 and install the add-on Open up Gmail. Create your Mail template – start a new message and enter the text you want your email to say.  You will want to e...

This guide will go through the basics of Google Calendar, and how to set up appointment slots in Google Calendar so Students can schedule appointment slots. It will also go over how to share Google Calendar via a link. Creating a Calendar & Events This part ...

Browse to http://reserve.clarkson.edu Log in using your AD credentials under 'My Account > 'Login' Under 'Reservations' choose the type of room that you wish to see a schedule for.  Choose a date and time (you will be able to see the full day, no matter t...

Problem Screen resolution settings are important for successful Echo Captures.  Failed Echo Captures can result if the correct resolution is not maintained.  Solution Changing resolution in Lecture Halls: Right-click on the desktop and select Intel Graph...

Problem Users can customize the settings on the pens used with Wacom tablets in the classroom. Solution Log in to the PC. In Windows Search in the lower left corner, search Wacom Select Wacom Tablet Properties Select from options for toggle buttons - Era...

Those that need to use the eTime time tracking tool can access it in PeopleSoft Student.  Either go to https://peoplesoft.clarkson.edu or click on the Student Logo on the PeopleSoft page on the Intranet.  Provide the appropriate credentials.   Once logge...

How to downloading and installing ArcGIS Visit: http://www.esri.com/landing-pages/software/arcgis/arcgis-desktop-student-trial Create an ESRI account if you do not have one already Paste your Authorization Number into the box and Hit Activate Ar...

How to download and Install Autodesk Software Most Autodesk software products including Revit, Autocad, Infraworks, Navisworks and Civil 3D are available to students for a free 1-year license. To download software, go to: https://www.autodesk.com/education/e...