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405 total results found

Reserving BH Snell B19 (TLC Classroom) using Virtual EMS

General Knowledge Base Room Reservations

The TLC Classroom at BH Snell B19 may be reserved by staff or faculty only. For access to the room, faculty and staff may request card swipe access to the door by contacting Laura Perry, lperry@clarkson.edu. Open your web browser. Go to the URL http:...

ems
reservation
study+room
vritual+ems
circulation+desk
kb-how-to-article
To Approve
LP

Reserving TLC Classroom / Lightboard Studio using Virtual EMS

General Knowledge Base Room Reservations

Open your web browser. Go to the URL http://reserve.clarkson.edu/VirtualEms Highlight "My Account" and login using your Clarkson AD username and password. You are now logged into Virtual EMS, and should see your name on the right hand side o...

ems
reservation
study+room
vritual+ems
circulation+desk
kb-how-to-article
To Approve
LP

Using EMS Client to Check for Special Event Setup Information

General Knowledge Base Room Reservations

Open EMS by clicking on the EMS Icon on your desktop: You may be prompted for server and database information the first time you log in to EMS.  This information will be stored after you log in but may appear after Windows or EMS client updates.  This...

ems
reservation
study+room
vritual+ems
circulation+desk
kb-how-to-article
To Approve
WS

Viewing Room Schedule in EMS

General Knowledge Base Room Reservations

Browse to http://reserve.clarkson.edu Log in using your AD credentials under 'My Account > 'Login' Under 'Reservations' choose the type of room that you wish to see a schedule for.  Choose a date and time (you will be able to see the full day, no matter t...

To Approve
JY

Add a Training to an Employee Record

Peoplesoft Peoplesoft HR

Managers access it by logging into PeopleSoft HR 9.2 2. Navigate to Main Menu -> Workforce Development -> Profile Management -> Profiles 3. From there search for the person you want. In some cases, they may give you multiple results. If the Employee Number...

Forwarding RT Tickets

General Knowledge Base Campus Ticket Tracking

Forwarding Tickets - include all attachments and reply/comment history : At the top of the RT Ticket page click on "Actions" and then click on "Forward" This will Forward the entire ticket which includes all reply/comment history and all attachments. Fo...

rt
tracker
kb-how-to-article

Set correct resolution in Lecture Halls

General Knowledge Base Classrooms

Problem Screen resolution settings are important for successful Echo Captures.  Failed Echo Captures can result if the correct resolution is not maintained.  Solution Changing resolution in Lecture Halls: Right-click on the desktop and select Intel Graph...

kb-troubleshooting-article
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JY

Wacom Pen Options

General Knowledge Base Classrooms

Problem Users can customize the settings on the pens used with Wacom tablets in the classroom. Solution Log in to the PC. In Windows Search in the lower left corner, search Wacom Select Wacom Tablet Properties Select from options for toggle buttons - Era...

kb-troubleshooting-article
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JY

Technology Purchase Program for Faculty and Staff

General Knowledge Base Desktop Services

Overview The Office of Information Technology (OIT) provides a centralized purchasing program to help you acquire reliable, university-supported technology. This guide explains the program policies and lists available devices. Who this Applies To. This prog...

computer
purchase
computer_purchase_program
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JY

Using eTime

General Knowledge Base

Those that need to use the eTime time tracking tool can access it in PeopleSoft Student.  Either go to https://peoplesoft.clarkson.edu or click on the Student Logo on the PeopleSoft page on the Intranet.  Provide the appropriate credentials.   Once logge...

etime
peoplesoft
timecard
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JY

Share a VoiceThread That Has Already Been Submitted to an Assignment

General Knowledge Base Educational Technologies

Problem Students cannot see each other's submitted VoiceThreads so are unable to make comments. Solution Students will need to make a copy of their submitted VoiceThread and then Share the VoiceThread copy so their classmates can view and comment on it. Bec...

share
voicethread
newassignment
kb-troubleshooting-article
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LD

Accessing Kronos from off campus

General Knowledge Base

You will have Connect to the VPN with Windows Open a web browser and go to https://kronos.clarkson.edu/wfc/logon You may get a warning about needing to install or allow Flash.  In the Chrome Browser, you will see a screen like the image below and you nee...

kronos
work_at_home
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JY

ArcGIS

General Knowledge Base Software

How to downloading and installing ArcGIS Visit: http://www.esri.com/landing-pages/software/arcgis/arcgis-desktop-student-trial Create an ESRI account if you do not have one already Paste your Authorization Number into the box and Hit Activate Ar...

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JY

Autodesk

General Knowledge Base Software

How to download and Install Autodesk Software Most Autodesk software products including Revit, Autocad, Infraworks, Navisworks and Civil 3D are available to students for a free 1-year license. To download software, go to: https://www.autodesk.com/education/e...

autodesk
software
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JY

What is START@CU?

Peoplesoft myCU

START@CU is an early intervention tool that allows faculty to submit information about the academic performance of their students.  For the Spring 2016 semester, the tool is being used to collect information about students who are members of the following grou...

start-at-cu
campus-solutions
student
kb-how-to-article
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RB

Instructors: Adding Polls to Video in Echo360 - Creating Interactive Media

General Knowledge Base Echo 360

Instructors use videos in their classes for many reasons including to provide lessons, tutorials, and recorded lectures. Adding a poll to videos uploaded in Echo360 can provide students with a more engaging learning experience. Videos added to Echo360 become i...

echo360
polls
polling
video
interactive
meda
kb-how-to-article
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LP

Create a Digital Signature in Adobe Reader Page

General Knowledge Base Desktop Services

To create a digital signature that can be applied to PDF forms, please follow the instructions below: 1. Open a PDF Form that requires a signature. This is denoted on a PDF form by a red tag that looks like this:  2. Click on the signature field 3. You wi...

create
digital
signature
adobe
acrobat
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KB

Screen Connect - Admin Elevation

General Knowledge Base Desktop Services

Create, join, and connect with user as usual Make sure you are viewing all of the user's monitors, these next prompts seem to pick a screen at random. Open the miscellaneous (Gear) menu, and then click on "Send Ctrl-Alt-Del" You will be prom...

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HP

Public Computing Facilities

General Knowledge Base

High Performance Computing (HPC) Lab & Printer Locations

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JY

Wireless Printing aka Web Print*

General Knowledge Base Printing

Clear your browser cache or use incognito browser (Brave browser not compatible with wireless printing)  Go to: go.clarkson.edu/print.  To login, enter your AD credentials. Scroll down to click Advanced. 4. Scroll down to click Proceed to print.ad.cla...

wireless
printing
papercut
printing_balance
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JY