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Clarkson network drives can be accessed through web browsers such as Internet Explorer, Firefox and Chrome. Student, staff and faculty are allotted quota space on the U drive: Student, Staff and Faculty - 1gb In your web browser to to https://myfiles....

To create a digital signature that can be applied to PDF forms, please follow the instructions below: 1. Open a PDF Form that requires a signature. This is denoted on a PDF form by a red tag that looks like this:  2. Click on the signature field 3. You wi...

Please select your phone for the user guide: Mitel 6920 - 6 soft keys, 3.5" display Mitel 6930 - 12 soft keys, 4.3" display Mitel 6940 - 7" touchscreen

Use this link to learn how to sign into your personal Gmail account in addition to your Clarkson Gmail account! Sign into multiple accounts at once To access another Gmail account through an existing Gmail account Gmail will automatically log a person  into...

Connecting To A PC Using Remote Desktop Connecting To A PC Using Remote Desktop on an iOS device (iPad, iPhone, etc) Setting Up My PC To Allow Remote Desktop Connections

Since Clarkson email was put behind CAS authentication, users will now need to access club and vanity emails through a private browsing window through these browsers: Chrome (Incognito) Go to gmail.com Log into CAS Firefox (Private) Go to gm...

This error will typically occur when you have been off campus for an extended period of time and your computer needs to communicate with "home". Please follow the instructions below to sync with Clarkon's KMS server and resolve the error. 1. Connect to the CU...

Students experiencing issues with their pre-college surveys (ex. locked out, unable to submit) should contact the department administering the survey: Physics Mike Ramsdell - Professor, mramsdel@clarkson.edu 315-268-2396 Physics Spatial Visual Engineer...

1.  In the task bar at the bottom of the screen, click the File Explorer icon (looks like a file folder)  2, In the File Explorer window right click on This PC and go to Properties 3. The Full Computer Name is located under Computer name, domain, and wor...

Students graduating from Clarkson will be given access to e-mail for one year after graduation.  Complete University policy here.  SEAMLESS GRADUATION TRANSITIONS  G Suite for Education offers a feature that will help graduating students with their transitio...

1. Click on the Start Menu and right click on **This PC **in Windows 10 and click on 'Map a Network Drive'. 2. From the 'Drive' drop down menu choose the drive label that you wish to map. For example, if you are trying to map the S: Drive then choose S:. In t...

Most of Clarkson's users will be happy and most successful using the Gmail web client available at http://mail.google.com. However; there are a few folks who may have the need to set up Gmail in another client, such as Outlook or Thunderbird. The instructions ...

When you launch a video for the first time under “Spring 2021 Mandatory Annual Training” you might encounter a blocked pop-up message. Below are directions on how to fix that issue so the video will launch. You will only need to do this once. The other videos ...

Potsdam and CRC Campus Voicemail Users, please follow the steps below to complete initial set up of passcode and custom greeting (one-time): Onsite:Press the clear 'Envelope' button (52xx/53xx series phones) or the 'Tape' button (69xx series) At the voice pr...

Forward from your own extension  Pick up your handset and dial *14 + Example (To another on campus extension) For example, you want to forward your extension to extension 4567 you would pickup your handset, dial *14 + 4567. Example (To a local off-camp...

Press Transfer key Enter x6796 Press 0 - wait for response Press # Enter extension

To form a conference when a two-party call is already in place or to add another party to an existing conference: Press the Trans/CONF button (the arrow/3 person icon) Dial the number of the next party Wait for an answer Press the Trans/CONF button

After initial set up is complete, access voicemail from the web or telephone:  Web Portal: (on campus network or VPN) https://micollab.clarkson.edu/portal/ or Dial: (**315) 268-6796 or (518) 631-9929, enter star ( *) and your 4-digit extension Main Menu 7...

Create & view a set of backup codes Go to your Google Account. On the left navigation panel, click Security. Under "Signing in to Google," click 2-Step Verification. Under "Backup codes," click Set up or Show codes. You can print or download your codes. ...

Students, faculty and staff can prevent Duo lock out by following these important steps when they wish to add or remove a new device. Contact OIT Help Desk if you need additional assistance.If your Duo account was previously locked due to a lost phone or...