Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

23 total results found

Get Help

General Knowledge Base

MoodleSupport DUOSupport Hours of Operation CALL315-268-4357 Reset Your Password CheckNetwork Status PrintingSolutions SubmitA Ticket Computer Purchase Program AppsAnywhere Audio-V...

AppsAnywere - Software List

General Knowledge Base AppsAnywhere

As of Fall 2023 Semester 3DS Max 2023 - Autodesk3DS Max 2024 - Autodesk7-Zip - 7-zip.orgAAA 5.0 - DarcorpAAA 5.0 CMAbaqus - 3DSAccess - MicrosoftAeropack - DarcorpAliceAltair HyperWorks with HyperMesh and AcuSolveAnaconda3Android StudioAnsys 2022Ansys 2022 R1...

AppsAnywhere

Loaner Request - KIOSK

General Knowledge Base Help Desk Kiosk

Click here to fill out the form.

Employee Existing Form

General Knowledge Base Help Desk Kiosk

Click here to fill out the form.

Clearing Browser Cache In Microsoft Edge

General Knowledge Base Internet Access & Web Browsers

Click the 3 horizontal dots in the upper right of the screen and click Settings 2.  Click Privacy, searcn, and services on the left and click Choose what to clear 3. Select All time from the Time range drop-down menu. Check all the boxes. Uncheck the...

Clearing Browser Cache in Internet Explorer 11

General Knowledge Base Internet Access & Web Browsers

Internet Explorer 11 is included in Windows 10  and is available along with Microsoft Edge. Click Tools > Internet Options 2. In the Internet Options window, click Delete then OK. 3. The process is done when the Internet Options window disappears....

eWaste

General Knowledge Base

Clarkson University's Office of Information Technology fully subscribes to the sustainability policy and goals.  When you find that you have electronic devices that are no longer of use, we ask that you contact the OIT helpdesk so we can determine the best c...

Cell Phone Purchases

General Knowledge Base Cell Phones

Clarkson has selected the iPhone as the mobile phone of choice for University purchased phones. If you have been authorized to purchase a cell phone of University use, email helpdesk@clarkson.edu and provide your budget/account number.

AppsAnywhere - How to launch

General Knowledge Base AppsAnywhere

AppsAnywhere is accessible from anywhere. Find instructions below depending on the computing environment you are accessing from: Launching AppsAnywhere - In A Campus Lab or Classroom AppsAnywhere is accessible from any campus computer lab or classroom deskto...

AppsAnywhere - Installing The CloudPaging Player

General Knowledge Base AppsAnywhere

Installing the CloudPaging Player Visit https://appsanywhere.clarkson.edu and sign in with your Clarkson network username and password. Click the button marked It’s my first time using AppsAnywhere on this device. Let’s go. to start the download of the App...

Kiosk

General Knowledge Base Help Desk Kiosk

How can we help you today? I need help with DUO I need to borrow a computer I Need To ResetMy Password I need aposter printed I'm hosting an event & need Audio-Video Support When is theHelp Desk Open? I Need...

AppsAnywhere - Troubleshooting

General Knowledge Base AppsAnywhere

  Need Validation error If you are seeing Needs Validation under each app, the AppsAnywhere client and related services may not be installed or not running, or you may not have accepted the prompts required for validation. If you have no...

How To Test Applications (Faculty)

General Knowledge Base AppsAnywhere

While AppsAnywhere is being implemented, there are 2 ways to test applications in preparation for upcoming semesters. Launching AppsAnywhere - In A Campus Lab The computer labs in CAMP 163 and CAMP 171 are currently setup as a test lab where the full AppsAny...

AppsAnywhere - FAQs

General Knowledge Base AppsAnywhere

FAQ   How do I launch an app? In Clarkson computer labs and classrooms, click the  from the desktop. If required, log in using Clarkson AD. You should see a prompt asking if you to Open Launcher, as shown below. Click Open AppsAnywhere Launcher. I...

AppsAnywhere - About

General Knowledge Base AppsAnywhere

AppsAnywhere is the web-based store for accessing licensed software applications available to Clarkson members using Windows, Apple and other devices. Release Notes: Version 2.12 Update (see July 12, 2022 announcement) To access an application from the AppsA...

AppsAnywhere

Event AV Support Request

General Knowledge Base Audio Visual (AV)

Generally speaking, AV support for university events is provided free of charge during regular working hours.  Events that occur during evening and weekend hours are subject to charges including equipment rental fees.  A minimum two-week notice is required for...

Glossary

General Knowledge Base

A B C D E F G H I J K L M N O P Q R S T U V X Y Z  A access point: A device that allows wireless-equipped computers and other devices to communicate with a wired network. Active Directory: a Microsoft database/directory service used to manage devices, users...

Poster Printing Request Form

General Knowledge Base Printing

Please click to open and submit a Poster Printing Request form. 

Quick Ticket

General Knowledge Base Help Desk Kiosk

Click here to fill out the form

New Hire Onboarding Form

General Knowledge Base Help Desk Kiosk

Click here to fill out the form.