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Digital Signage
Digital signage replaces traditional paper-based signs with electronics displays. The campus digital signage system provides a way to keep the campus community informed about campus events and services by displaying text, graphics and campus-wide safety alert ...
Receive Concerto Moderation Notifications
If you would like to receive Moderation Notifications (Nightly email reminders for content approval) Once you are logged into Concerto click on "Settings" under your name at the top-left of the web-page. You will be redirected to the Edit User page. Plea...
Uploading Content to the Digital Signage System
Step-by-step guide Point your browser to the digital signage system login page: http://concerto.clarkson.edu Login using your Clarkson username and password. At the Dashboard screen, click on the "Add Content" tab. You should now be o...
Duo Two-Factor Authentication
Duo - Adding (or Removing) a second device Duo Backup & Restore Duo Setup and Use on a Mobile Device Duo Two-Factor Authentication - FAQ
Duo - Adding (or Removing) a second device
Students, faculty and staff can prevent Duo lock out by following these important steps when they wish to add or remove a new device. Contact OIT Help Desk if you need additional assistance.If your Duo account was previously locked due to a lost phone or...
Duo Setup and Use on a Mobile Device
Set up Duo on your mobile device Before you start, you must have: Your cell phone ( iOS 13 or newer or Android 8 or newer is required ), AND A laptop or desktop computer to log into the DuoPortal, AND If you have the DUO Mobile App installed it must be g...
Duo Two-Factor Authentication - FAQ
Why does Clarkson use Two Factor Authentication? 1.1 How does Duo work? 1.2 Where has Duo been implemented at Clarkson? 1.3 What are my authentication options? 1.4 How do I enroll in Duo? 1.5 Do I have to use Duo every time I log in? 1.6 What type ...
ERC 2202 Presentation Rehearsal
This rooms contains: 1Studio Station 100 2Axis Camera 3Microphone & Viewing frame 4Neewer NW412 Basic instructions for using the recording equipment to capture presentation rehearsals. S.tudio Station 100This space is equipped with ...
E-waste
About E-Waste: E-waste are electronic devices that are no longer of use to you, your department, program or area. Steps: When you wish to discard e-waste, please contact the OIT Help Desk to determine next steps. OIT will determine whether the item can be ...
How to erase all data on your cellphone - iPhone
For those who have a new cellphone and want to erase all content on their older iPhone. If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device. Informatio...
How to erase all data on your cellphone - Android
For those who have a new cellphone and want to erase all content on their older Android. If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device. Informatio...
Add website shortcut to your desktop
To delete a non-functional shortcut, please right click on it and choose delete. Next, navigate in your browser to the website that you would like to create a short cut for. Copy the URL from the address bar by highlighting the address and right clicking and ...
Allow pop ups for a specific website
Sometimes certain websites will require that you allow a pop up for a sub-feature of their site to function. For example, when running a report in Peoplesoft it will appear in a pop up. Please see below for directions on how to allow pop ups in Microsoft Edge....
Increase Engagement in Your Class: Create an Avatar with Voki
Voki enables teachers and students to use speaking animated characters to enhance the teaching and learning experience. Teachers can use Voki to create animated presentations for their classroom, and they can also create fun Voki assignments for their students...
Clearing Browser Cache in Google Chrome
Click on the 3 vertical dots in the upper right corner of the browser. Hover your cursor on History then click History from the sub-menu on the left. 2. Click Clear browsing data on the left side. 3. In the Clear browsing data window, Click the Advan...
Clearing Browser Cache In Mozilla Firefox
In Mozilla Firefox, click on History in the menu bar at the top of the screen 2. Click Clear Recent History. In the Time range to clear dropdown, select Everything and click OK. 3. Wait for the cache to clear then close all instances of Mozilla Firef...
Pop-up blockers for Moodle Training
When you launch a video for the first time under “Spring 2021 Mandatory Annual Training” you might encounter a blocked pop-up message. Below are directions on how to fix that issue so the video will launch. You will only need to do this once. The other videos ...
Looking Up An IP Address
Click on Start --> All Programs --> Accessories --> Command Prompt 2. In Command Prompt window, enter: ipconfi.. OR enter: ipconfig /all - this command will include the mac address (physical address) of the computer as well as the IP address...
NSLookup For Servers
Click Start --> All Programs --> Accessories --> Command Prompt (See Looking Up An IP Address) In the Command Prompt window enter, nslookup .clarkson.edu (example: polaris.clarkson.edu)
Releasing/Renewing An IP Address
Click Start --> All Programs --> Accessories --> Command Prompt (see Looking Up An IP Address) In the Command Prompt window enter: ipconfig /release ipconfig /renew