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Duo Options

General Knowledge Base Help Desk Kiosk

Click one of the options below I got a new phone and need to activate DUO Mobile on it. You need to verify your identity to the helpdesk.  You'll need to present your Student/Faculty/Staff ID either in person at ERC 2200A or CAMP 171A or via a Zoom video c...

Reset Password

General Knowledge Base Help Desk Kiosk

To reset your password you need the following information: Your Clarkson Email Address Your Last Name Your PIN This was set by Clarkson and sent to you when you first enrolled The two-digit month and day of birthday Example: ...

Contact the Help Desk

General Knowledge Base Help Desk Kiosk

↶ Start Over

Folder Redirection

General Knowledge Base Network Access

Summary: Storage and retrieval of your files are critically important. To help protect against hard drive failures, the Office of Information Technology uses Folder Redirection. Folder redirection saves files from local folders to a network location rather th...

LabView

General Knowledge Base Software

Matlab

General Knowledge Base Software

Matlab -is available for educational, research, & student personal use. Download MatLab here: https://www.mathworks.com/academia/tah-portal/clarkson-university-31086382.html

software
matlab

AutoCAD

General Knowledge Base Software

Free Student Download available here: https://www.autodesk.com/support/account/education/onboarding/students-guide

software
autocad

PTC Creo

General Knowledge Base Software

Download and Installation processZip file size: 5.5GBInstall Size: 8.8GB - 16GB (depending on customization)Total Disk Space Required: 15GB - 22GBDownloadClick the link below to go to the PTC Creo College Download page. Free student version: https://www.ptc.co...

software
PTC
Creo
PTC/Creo

Science Center Lecture Wing

General Knowledge Base Classrooms

The Science Center Lecture Wing, consisting of rooms 160, 162, 360, and 362 were renovated during the Summer of 2025.  The renovations including major Audio-Visual (AV) systems upgrades in these spaces. Overview Displays All four rooms have one instructor f...

Accessing Polaris using WinSCP

General Knowledge Base Polaris

Polaris is a publicly available shell server hosted by OIT's Network Services. Polaris accounts are not generated automatically, and must be requested either by a professor for their class, or by an individual with a reasonable need to access the service. Pola...

MLC 104 Plus

General Knowledge Base Classrooms

The university primarily uses Extron equipment for classroom and meeting spaces.  The MLC 104 Plus pictured below is the standard controller for many of the standard classrooms on campus. The main functions of the controller are to turn the room display (eith...

kb-how-to-article
To Approve
JY

MLC Plus 100

General Knowledge Base Classrooms

The university primarily uses Extron equipment for classroom and meeting spaces.  The MLC Plus 100 pictured below is the standard controller for many of the standard classrooms on campus.  (This is a new model of the MLC 104 Plus) The main functions of the co...

kb-how-to-article
To Approve
JY