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405 total results found

Clearing Browser Cache in Google Chrome

General Knowledge Base Internet Access & Web Browsers

Click on the 3 vertical dots in the upper right corner of the browser. Hover your cursor on History then click History from the sub-menu on the left. 2. Click Clear browsing data on the left side. 3. In the Clear browsing data window, Click the Advan...

clearing
browser
cache
google
chrome
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KB

Clearing Browser Cache In Mozilla Firefox

General Knowledge Base Internet Access & Web Browsers

In Mozilla Firefox, click on History in the menu bar at the top of the screen 2. Click Clear Recent History. In the Time range to clear dropdown, select Everything and click OK. 3. Wait for the cache to clear then close all instances of Mozilla Firef...

clearing
browser
cache
mozilla
firefox
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KB

Pop-up blockers for Moodle Training

General Knowledge Base Internet Access & Web Browsers

When you launch a video for the first time under “Spring 2021 Mandatory Annual Training” you might encounter a blocked pop-up message. Below are directions on how to fix that issue so the video will launch. You will only need to do this once. The other videos ...

spring
mandatory
training
pop-up
blockers
moodle
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KB

Looking Up An IP Address

General Knowledge Base Network Access

 Click on Start --> All Programs --> Accessories --> Command Prompt 2. In Command Prompt window, enter: ipconfi.. OR enter: ipconfig /all - this command will include the mac address (physical address) of the computer as well as the IP address...

ip
address
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NSLookup For Servers

General Knowledge Base Network Access

Click Start --> All Programs --> Accessories --> Command Prompt (See Looking Up An IP Address) In the Command Prompt window enter, nslookup .clarkson.edu (example: polaris.clarkson.edu)

nslookup
servers
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Releasing/Renewing An IP Address

General Knowledge Base Network Access

Click Start --> All Programs --> Accessories --> Command Prompt (see Looking Up An IP Address) In the Command Prompt window enter: ipconfig /release ipconfig /renew

releasing
renewing
ip
address
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KB

Remote Desktop Connections

General Knowledge Base Network Access

Connecting To A PC Using Remote Desktop Connecting To A PC Using Remote Desktop on iOS/iPadOS (iPhone/iPad) Setting Up My PC To Allow Remote Desktop Connections

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Connecting To A PC Using Remote Desktop on iOS/iPadOS (iPhone/iPad)

General Knowledge Base Network Access

1. Install/Connect to FortiClient VPN for iOS/iPadOS If you're planning on connecting to a workstation from outside of Clarkson's network, please follow the instructions on how to install the FortiClient VPN on your iOS/iPadOS device. Connect to the VPN on...

remote
ios
ipad

Windows is not genuine

General Knowledge Base Network Access

This error will typically occur when you have been off campus for an extended period of time and your computer needs to communicate with "home". Please follow the instructions below to sync with Clarkon's KMS server and resolve the error. 1. Connect to the CU...

genuine
windows
kms
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KB

Instructional Technology

General Knowledge Base Educational Technologies

Adobe Connect: HTML Recording Play Back Issues Echo Cloud: Edit a Recording Echo Cloud: Embed Recordings in Moodle Echo Cloud: Link Echo to Moodle using External Tool Echo Cloud: Share Public Link Echo Cloud: Updating links to recordings in Echo Cloud ...

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Technology Recommendations for Distance and Online Learning

General Knowledge Base Educational Technologies

The following are minimum recommendations only.  Please check with your course instructors for any additional resources that are required to complete the desired course of study. For successful distance or online learning, students must have access to: 1) Re...

distance
learning
online
computer
specifications
technical
kb-how-to-article
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Echo 360: Lecture Capture in the Classroom

General Knowledge Base Echo 360

Clarkson classrooms are equipped to record presenter's content, audio & video using Echo 360. Recordings are scheduled in advance (one-time or recurring) and students view recordings online.  Instructors can link to recordings within Moodle to share with stu...

echo
lecture
capture
distance
learning
kb-how-to-article
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Echo Cloud: Tour

General Knowledge Base Echo 360

To view a brief tour of the new Echo and its feautures, click the image (3:49 min) More from Echo360 Resource Center: https://support.echo360.com/  

tour
lecture
capture
echo360
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LP
kb-how-to-article
cloud

Echo360: Sign In

General Knowledge Base Echo 360

Faculty / Staff / Students: When you wish to login to Echo360, go to: go.clarkson.edu/echo If prompted, sign in with your Single Sign In (SSO), your Clarkson Username and Password will work.

kb-how-to-article
personal
capture
recording
echo360
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Echo360: Universal Capture Desktop Recording

General Knowledge Base Echo 360

Universal Capture (formerly Classroom/Personal Capture) is an application that turns a classroom or personal Mac or PC into a capturing device for recording screen, audio and video.  This is useful for creating recorded tutorials, lectures, screencasts, presen...

kb-how-to-article
echo360
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recording
lecture
flipped
classroom

Echo360: Adding Media to Echo

General Knowledge Base Echo 360

Adding media to Echo360 and sharing with students via Echo 360 is easy. And since Clarkson University pays to use Echo360 for media storage, this is the best place to keep your videos secure. All instructors (and students!) have Echo360 video privileges. Video...

edit
recording
kb-how-to-article
echo360
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Echo Cloud: Edit a Recording

General Knowledge Base Echo 360

Instructors may perform minor edits to an Echo recording.  WARNING: Access to editing is limited 30 days from date of capture.  Beyond that, editing capabilities on the Echo server expire.   Step-by-step guide Log in to go.clarkson.edu/echo From Ech...

edit
recording
kb-how-to-article
echo360
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Echo Cloud: Add Content from Library to an Echo Course

General Knowledge Base Echo 360

Instructors can add content they have uploaded to their Echo library to any of their courses.  To do so: Log into Echo at go.clarkson.edu/echo Click Library Sort by or Search for desired recording Click on desired recording Scroll down...

recording
moodle
library
kb-how-to-article
echo360
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Echo360: Share Link

General Knowledge Base Echo 360

To share Echo recording with link: Step-by-step guide Log into Echo at go.clarkson.edu/echo Click Library Filter for desired recording. Click thumbnail to preview recording. Locate Publishing menu item.    Select Links tab, copy/paste link to desired l...

recording
link
echo360
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Echo Cloud: Updating links to recordings in Echo Cloud

General Knowledge Base Echo 360

For users who need to update a link to a recording in a Moodle Course (or web page) from the former Echo 360 to the new Echo Cloud. Video Tutorial (4:20 min) Step-by-step guide Log in to Echo Cloud, go to Library, locate desired matching recording. Cli...

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echo360