Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

415 total results found

How to erase all data on your cellphone - Android

General Knowledge Base Cell Phones

For those who have a new cellphone and want to erase all content on their older Android. If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device. Informatio...

cellphone
erase
clear
delete
reset
duo
kb-how-to-article
To Approve
KB

Add website shortcut to your desktop

General Knowledge Base Internet Access & Web Browsers

To delete a non-functional shortcut, please right click on it and choose delete. Next, navigate in your browser to the website that you would like to create a short cut for. Copy the URL from the address bar by highlighting the address and right clicking and ...

desktop
shortcut
To Approve
KB

Allow pop ups for a specific website

General Knowledge Base Internet Access & Web Browsers

Sometimes certain websites will require that you allow a pop up for a sub-feature of their site to function. For example, when running a report in Peoplesoft it will appear in a pop up. Please see below for directions on how to allow pop ups in Microsoft Edge....

popups
pop_ups
pop-ups
To Approve
KB

Increase Engagement in Your Class: Create an Avatar with Voki

General Knowledge Base Educational Technologies

Voki enables teachers and students to use speaking animated characters to enhance the teaching and learning experience. Teachers can use Voki to create animated presentations for their classroom, and they can also create fun Voki assignments for their students...

avatar
engagement
engage
techtool
tool
social
networking
students
teachers
instructors
kb-how-to-article
To Approve
LD

Clearing Browser Cache in Google Chrome

General Knowledge Base Internet Access & Web Browsers

Click on the 3 vertical dots in the upper right corner of the browser. Hover your cursor on History then click History from the sub-menu on the left. 2. Click Clear browsing data on the left side. 3. In the Clear browsing data window, Click the Advan...

clearing
browser
cache
google
chrome
To Approve
KB

Clearing Browser Cache In Mozilla Firefox

General Knowledge Base Internet Access & Web Browsers

In Mozilla Firefox, click on History in the menu bar at the top of the screen 2. Click Clear Recent History. In the Time range to clear dropdown, select Everything and click OK. 3. Wait for the cache to clear then close all instances of Mozilla Firef...

clearing
browser
cache
mozilla
firefox
To Approve
KB

Pop-up blockers for Moodle Training

General Knowledge Base Internet Access & Web Browsers

When you launch a video for the first time under “Spring 2021 Mandatory Annual Training” you might encounter a blocked pop-up message. Below are directions on how to fix that issue so the video will launch. You will only need to do this once. The other videos ...

spring
mandatory
training
pop-up
blockers
moodle
To Approve
KB

Computer Repair Center Request

General Knowledge Base

PDF

Looking Up An IP Address

General Knowledge Base Network Access

 Click on Start --> All Programs --> Accessories --> Command Prompt 2. In Command Prompt window, enter: ipconfi.. OR enter: ipconfig /all - this command will include the mac address (physical address) of the computer as well as the IP address...

ip
address
To Approve
KB

NSLookup For Servers

General Knowledge Base Network Access

Click Start --> All Programs --> Accessories --> Command Prompt (See Looking Up An IP Address) In the Command Prompt window enter, nslookup .clarkson.edu (example: polaris.clarkson.edu)

nslookup
servers
To Approve
KB

Releasing/Renewing An IP Address

General Knowledge Base Network Access

Click Start --> All Programs --> Accessories --> Command Prompt (see Looking Up An IP Address) In the Command Prompt window enter: ipconfig /release ipconfig /renew

releasing
renewing
ip
address
To Approve
KB

Remote Desktop Connections

General Knowledge Base Network Access

Connecting To A PC Using Remote Desktop Connecting To A PC Using Remote Desktop on iOS/iPadOS (iPhone/iPad) Setting Up My PC To Allow Remote Desktop Connections

To Approve
KB

Connecting To A PC Using Remote Desktop on iOS/iPadOS (iPhone/iPad)

General Knowledge Base Network Access

1. Install/Connect to FortiClient VPN for iOS/iPadOS If you're planning on connecting to a workstation from outside of Clarkson's network, please follow the instructions on how to install the FortiClient VPN on your iOS/iPadOS device. Connect to the VPN on...

remote
ios
ipad

Windows is not genuine

General Knowledge Base Network Access

This error will typically occur when you have been off campus for an extended period of time and your computer needs to communicate with "home". Please follow the instructions below to sync with Clarkon's KMS server and resolve the error. 1. Connect to the CU...

genuine
windows
kms
To Approve
KB

Windows 10 Storage Usage

General Knowledge Base

To check Storage Usage in Windows 10 Go to Settings  Click System Click Storage Click This PC (C:) This will display your system's Storage Usage

Online Student Services

General Knowledge Base

Quality Matters General Standard 7 Learner Support Quality Matters General Standard 7 Learner Support --- This is a list of some of the services provided to online students. If you cannot find the service you need, please search the Clarkson Un...

Online Student Services

General Knowledge Base

Quality Matters General Standard 7 Learner Support Quality Matters General Standard 7 Learner Support This is a list of some of the services provided to online students. If you cannot find the service you need, please search the Clarkson Univers...

Instructional Technology

General Knowledge Base Educational Technologies

Adobe Connect: HTML Recording Play Back Issues Echo Cloud: Edit a Recording Echo Cloud: Embed Recordings in Moodle Echo Cloud: Link Echo to Moodle using External Tool Echo Cloud: Share Public Link Echo Cloud: Updating links to recordings in Echo Cloud ...

To Approve
LP