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To share Echo recording with link: Step-by-step guide Log into Echo at go.clarkson.edu/echo Click Library Filter for desired recording. Click thumbnail to preview recording. Locate Publishing menu item.    Select Links tab, copy/paste link to desired l...

For users who need to update a link to a recording in a Moodle Course (or web page) from the former Echo 360 to the new Echo Cloud. Video Tutorial (4:20 min) Step-by-step guide Log in to Echo Cloud, go to Library, locate desired matching recording. Cli...

Echo 360 has provided the following tutorials for students to become oriented to the features and benefits available to them in Echo Cloud.    Student Top 5 Tour Taking Notes and Collaborating Answering Activities Study and Review  

Zoom and Echo360 at Clarkson are integrated which means when a Clarkson user hosts a Zoom session and chooses to record to the cloud, AND that user has an active Echo360 account, the Zoom recording will automatically upload to the user's Echo library. Note: pl...

Instructors can view content they have uploaded or recorded in their Echo library. To do so: Log into Echo at go.clarkson.edu/echo Recordings are categorized in Courses, All Content, My Content, Shared with Me.  Filter or Search for desired recording E...

After you create a recording with Echo360 Universal Capture, there options for sharing to students and others: OPTION I: Instructors can publish recordings to a Class in Echo, and it will appear in Moodle through External Tool link.  For each recording, lo...

We've outlined what a TA can and cannot do here: https://admin.echo360.com/hc/en-us/articles/360035035452-User-Roles-Capabilities-and-Limitations Copied the relevant section below: Teaching Assistants CANNOT: View or export student analytic data; teaching...

Have you activated automatic transcripts on your Echo recordings yet? Echo will now automatically transcribe the audio in your recordings, but you must act. This is great news for accessibility and universal design reasons. Transcripts are searchable - so stu...

Collections are designed to be collaborative spaces where specific people (members) are brought together to view, post, or otherwise work with the media in the collection.  Everyone in Echo360 can create and manage a collection. Members can be added or invite...

Certain applications on campus will require that you use Internet Explorer 9 only. This will especially be the case when you are using Kronos. If you have been upgraded to a newer version during a Windows Update, see the directions below for how to revert to a...

In your web browser go to www.java.com and click on the red button that says 'Free Java Download'. 2. You will need to click on the next red button that says 'Agree and Start Free Download' 3. The download should start in the task bar at the bottom o...

Clarkson University OIT offers limited computer repair services and on-campus, servicing both in- and out-of-warranty repair for personally owned computing hardware. Professional repair services are provided by on-site Dell-certified technicians: Malware an...

Connect to the VPN client. Open Forticlient and "Connect to Clarkson VPN" Close all Microsoft Office products such as Word, Excel, PowerPoint. Go to the administrative command prompt: Go to Start > All Programs > Accessories. Right click on Command Prompt...

To check Storage Usage in Windows 10 Go to Settings  Click System Click Storage Click This PC (C:) This will display your system's Storage Usage

Summary eduroam is faster, safer WiFi for Clarkson Students / Faculty / Staff on the Potsdam and Capital Region campuses. All other campus visitors use ClarksonGuest. Connect to eduroam: Set-up eduroam on your device ANYTIME before or after you arrive on...

Open Safari (do not use a different browser) and navigate to https://cat.eduroam.org. Note: iOS requires that you use Safari for this process! If you receive any certificate or verification errors, please stop the process and notify the IT HelpDesk. ...

Downloading the eduroam® profile on macOS: This guide has been written for macOS Tahoe (26). Please ensure your Mac is on the latest firmware before proceeding.   1. Open Safari and navigate to https://cat.eduroam.org Note: macOS requires that you use Safa...

Open a web browser and navigate to https://cat.eduroam.org. If you receive any certificate or verification errors, please stop the process and notify the IT HelpDesk. Click Click here to download your eduroam® installer. Select Clarkson Universityfro...

Steps: Download geteduroam Install the Clarkson Profile Download geteduroam If you have a previous version of the eduroam profile saved on your device, delete it Install geteduroam from the Play store and click on the Install button Install the C...

As you can imagine, thousands of wireless routers in a relatively small area can cause interference and slow internet connections down for everyone.  As such, Clarkson University prohibits the use of personal wireless routers/access points. If you need additio...