Find-Me Printing FAQs
Q: How can I learn more about operating the new Find-Me printers?
A: View these 3-5 min training videos.
Q: Where are the printers located?
A: Here is a list of our printer locations.
Q: How do I print to a Find-Me printer?
A: The "Find-Me in Black & White" and "Find-Me in Color" printers have already been added to Computer Lab and Classroom computers.
To add Find-Me printers to your Windows 10 Device.
To add Find-Me printers to your iOS Mac Device.
For wireless printing (Web Print),
- print\Find-Me in Black & White (virtual)
- print\Find-Me in Color (virtual)
- NOTE: Wireless Printing is double-sided only at this time.
Q: I'm using Wireless Printing (aka Web Print) but it says there are no printers available.
A: go.clarkson.edu/print redirects to https://print.ad.clarkson.edu:edu:9192/app?service=page/UserSummary.UserSummary. If you are still seeing a "print5" address like print5.clarkson.edu instead of print.ad.clarkson.edu your computer has cached the old page and you need to clear your browser cache.
Q: What is the charge per print?
A: Student printing costs remain unchanged.
Faculty/Staff printing cost info can be found on the Faculty & Staff FAQs.
Q: Will everyone have to use an ID swipe to get their prints?
A: Yes - Touch your ID to the badge scanner (see item 1 on the picture to the right)
Q: How long until I’m logged out of the device?
A: 30 seconds, but we recommend that you manually log out before stepping away from the printer.
Q: Can we hole punch and staple?
A: The new devices do not hole punch. They do staple. There are two options for stapling: internal and external.
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- External stapling is done by placing the document face down, short-side of the paper into the slot on the left side of the printer
(See item 2 on the picture to the left) - Internal stapling - See instructions here
- External stapling is done by placing the document face down, short-side of the paper into the slot on the left side of the printer
Q: How long will a print job that I send to Find Me Printer be available for print?
A: 3 days
Q: Can you scan and send to someone other than yourself?
A: We believe yes. This is currently being set up and tested.
Q: When adding someone to the address book, is it available on other devices? Is it available to everyone?
A: The address book is local to the printer and does not follow the individual.
Q: How can I print if I don’t have my ID (forgot at home/lost)?
A: You can enter your username/password into a printer using the touch panel keypad. Lost/stolen ID cards should be reported to Campus Safety immediately and a replacement card can be issued. Please note that newly issued cards will have a 24-hour period before they are synched with the printers.