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Duo Options
What do you need help with?
I got a new phone and need to activate DUO Mobile on it.
You need to come to the helpdesk at either ERC 2200A or CAMP 171A with your Student/Faculty/Staff ID. After verifying your identity, a support representative will be able to remove your old phone from DUO and send you a link to reactivate it.
If you are not able to come in person, contact the helpdesk via the phone and they will be to assist you remotely. Be prepared to verify at least two of the following pieces of information. Your Student ID#, Date of Birth, last 4 digits of your Social Security Number, your PIN, or your Passphrase.
The helpdesk can be reached at:
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I lost/broke my phone and I need a temporary solution.
