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Clarkson VPN Removal Instructions

To remove the Clarkson Forticlient VPN from your machine, you must have administrative privileges.

If you have a Clarkson-owned Windows computer, please contact the HelpDesk for assistance.

Choose an arrow below to expand for installation instructions:

Uninstall on Windows 10 or 11

Note: you will need an Administrator-level account to complete this process. 

  1. Open the FortiClient by right-clicking the FortiClient icon in the task bar and selecting "Open FortiClient Console"
    OpenConsole.png
  2. Select the "Zero Trust Telemetry" tab
    zttview.png
  3. Click the "Disconnect" button to disconnect your client from the management system
    Screenshot 2025-04-01 094244.png
  4. Use the Add/Remove programs feature in System Settings to uninstall the client
    addremoveprograms.png

 

Install on MacOS

Note: These instructions have been written based on MacOS 15 (Sequoia).

  1. Download the FortiClient VPN application.
  2. Open the downloaded "ClarksonFortiClient.dmg" disk file.
  3. Open "Install.mpkg", this should show in your Finder under /Locations/FortiClient/.

    image.png


  4. The application installer should open. Press continue.

    image.jpeg

  5. Read and accept the Terms and Conditions.

    image.jpeg

  6. Select "Install for all users of this computer"

     

    image.jpeg
  7. Press the "Install" button. When prompted, enter your Mac password (or use your fingerprint.)

    image.jpeg

    *There may be a popup that will appear that will inform you that "FortiClientNetwork" would like to use a new network extension. Simply press "OK" to dismiss this popup.

    image.png

  8. When asked if "FortiTray" would like to add VPN Configurations, press "Allow".

    image.jpeg

     

  9. Close the installer. You should now see "FortiClient" in your MacOS applications folder.

    image.jpeg

  10. Setup complete!  To connect, see the Connection Instructions
InstallUninstall on iOS

    1.

  1. InstallLong-tap on the FortiClient from the App Store - note that you should not install the FortiClient VPN.Image from iOS.jpg
  2. Once installed, launch the FortiClient app.  When prompted, permit notifications, accept the privacy policy and tap "Next" to bypass the login screen.
  3. When prompted, allow FortiClient to add VPN configurations
  4. Tap "Connect to EMS IP"
  5. Tap Scan QR Code, allow FortiClient to access your device's camera and use this QR Code:
    FortiClient_Connection_QR_Code.png
  6. FortiClient should indicate it was connected successfully and receive its configuration:
    FortiClientConnected.jpg
  7. Select the "VPN" tab at the bottom of the app:
    FortiClientVPNtab.jpg
  8. Tap "Connections"app and select the"Remove "Clarkson VPN" profile
  9. Tap the "VPN" tab at the bottom of the app
  10. Setup complete!  To connect, see the VPN Connection Instructions. 
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Uninstall on Linux
Unstall on Red Hat Enterprise Linux or derivatives or Fedora
  1. Disconnect from the FortiClient management system
    sudo /opt/forticlient/epctrl -u
  2. Uninstall the package
    sudo dnf remove forticlient
  3. Remove the repository
    sudo rm /etc/yum.repos.d/fortinet.repo
    dnf clean all
Uninstall on Ubuntu
  1. Disconnect from the FortiClient management system
    sudo /opt/forticlient/epctrl -u
  2. Uninstall the package
    sudo apt-get remove forticlient
  3. Remove the repository
    sudo rm /etc/apt/sources.list.d/forticlient.list
  4. Refresh apt
    sudo apt update

 

 

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