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Clarkson VPN Removal Instructions

To remove the Clarkson Forticlient VPN from your machine, you must have administrative privileges.

If you have a Clarkson-owned Windows computer, please contact the HelpDesk for assistance.

Choose an arrow below to expand for installation instructions:

Uninstall on Windows 10 or 11

Note: you will need an Administrator-level account to complete this process. 

  1. Open the FortiClient by right-clicking the FortiClient icon in the task bar and selecting "Open FortiClient Console"
    OpenConsole.png
  2. Select the "Zero Trust Telemetry" tab
    zttview.png
  3. Click the "Disconnect" button to disconnect your client from the management system
    Screenshot 2025-04-01 094244.png
  4. Use the Add/Remove programs feature in System Settings to uninstall the client
    addremoveprograms.png

 

Install on MacOS

Note: These instructions have been written based on MacOS 15 (Sequoia).

  1. Download the FortiClient VPN application.
  2. Open the downloaded "ClarksonFortiClient.dmg" disk file.
  3. Open "Install.mpkg", this should show in your Finder under /Locations/FortiClient/.

    image.png


  4. The application installer should open. Press continue.

    image.jpeg

  5. Read and accept the Terms and Conditions.

    image.jpeg

  6. Select "Install for all users of this computer"

     

    image.jpeg
  7. Press the "Install" button. When prompted, enter your Mac password (or use your fingerprint.)

    image.jpeg

    *There may be a popup that will appear that will inform you that "FortiClientNetwork" would like to use a new network extension. Simply press "OK" to dismiss this popup.

    image.png

  8. When asked if "FortiTray" would like to add VPN Configurations, press "Allow".

    image.jpeg

     

  9. Close the installer. You should now see "FortiClient" in your MacOS applications folder.

    image.jpeg

  10. Setup complete!  To connect, see the Connection Instructions
Install on iOS
  1. Install the FortiClient from the App Store - note that you should not install the FortiClient VPN.Image from iOS.jpg
  2. Once installed, launch the FortiClient app.  When prompted, permit notifications, accept the privacy policy and tap "Next" to bypass the login screen.
  3. When prompted, allow FortiClient to add VPN configurations
  4. Tap "Connect to EMS IP"
  5. Tap Scan QR Code, allow FortiClient to access your device's camera and use this QR Code:
    FortiClient_Connection_QR_Code.png
  6. FortiClient should indicate it was connected successfully and receive its configuration:
    FortiClientConnected.jpg
  7. Select the "VPN" tab at the bottom of the app:
    FortiClientVPNtab.jpg
  8. Tap "Connections" and select the "Clarkson VPN" profile
  9. Tap the "VPN" tab at the bottom of the app
  10. Setup complete!  To connect, see the VPN Connection Instructions. 
Install on Linux
Install on Red Hat Enterprise Linux or derivatives or Fedora
  1. Add the repository:

    sudo yum-config-manager --add-repo https://repo.fortinet.com/repo/forticlient/7.2/centos/8/os/x86_64/fortinet.repo

  2. Install FortiClient:

    sudo yum install forticlient

Install on Ubuntu 18.04 LTS or 20.04 LTS
  1. Install the gpg key:

    wget -O - https://repo.fortinet.com/repo/forticlient/7.2/ubuntu/DEB-GPG-KEY | sudo apt-key add -

  2. Add the following line in /etc/apt/sources.list:

    deb [arch=amd64] https://repo.fortinet.com/repo/forticlient/7.2/ubuntu/ /stable multiverse

  3. Update package lists:

    sudo apt-get update

  4. Install FortiClient:

    sudo apt install forticlient

Install on Ubuntu 22.04 LTS
  1. Install the gpg key:

    wget -O - https://repo.fortinet.com/repo/forticlient/7.2/debian/DEB-GPG-KEY | gpg --dearmor | sudo tee /usr/share/keyrings/repo.fortinet.com.gpg

  2. Create /etc/apt/sources.list.d/repo.fortinet.com.list with the following content:

    deb [arch=amd64 signed-by=/usr/share/keyrings/repo.fortinet.com.gpg] https://repo.fortinet.com/repo/forticlient/7.2/debian/ stable non-free

  3. Update package lists:

    sudo apt-get update

  4. Install FortiClient:

    sudo apt install forticlient

Once your client is installed, you will need to register it with the Endpoint Management Server.  To do this, use the command:

% sudo forticlient epctrl register fortiems.clarkson.edu

You can confirm a successful registration by issuing

% sudo forticlient epctrl detail

The output should look similar to this:

=====================================
 FortiClient License Details
=====================================
License Expiry:  Fri Jul 18 00:00:00 2025 EDT
VPN Expiry:      N/A (EMS Connected)

=====================================
 FortiClient EMS Details
=====================================
IP:                fortiems.clarkson.edu
Site:              default
Host:              fortiEMS.ad.clarkson.edu
SN:                FCTEMS882412345
Status:            Connected
Last Access Time:  Mon Dec 16 13:03:36 2024 EST

Once you've reached this point, your Linux machine is ready to connect.  

To connect, see the VPN Connection Instructions. 

 

 

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