AutoDesk - Licensing Checkout Error

Issue: License Checkout Error

This issue is triggered by running an AutoDesk product from AppsAnywhere and then logging out. Upon logging back in and attempting to launch the application again, you may see this error.

Resolution:

Personal Computer

Install the Autodesk license service:

1. Be sure to close any AutoDesk products as well as the licensing manager from the Cloudpaging Player

• This can be done by clicking on the system tray, right clicking the Cloudpaging Player and clicking open. Select each AutoDesk related item and then click Stop followed by Remove

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Navigate to the URL below and download AdskLicensingInstaller

• https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/f5IhBc15i0kOwzBb8lcEN.html

Extract and run the AdskLicensingInstaller file we downloaded

Restart your computer and try to run the AutoDesk product from AppsAnywhere again.

University Owned Computer

1. Submit a helpdesk ticket that includes the exact location of where you encountered the issue.issue as well as the hostname of the computer
   • e.g. "CAMP 172 Lab" or "Rowley 142 Lab"
   • The hostname can be obtained by searching for "System" in Windows and will be shown as "Device Name"