AutoDesk - Licensing Checkout Error

Issue: License Checkout Error

Resolution:

Personal Computer

Install the Autodesk license service:

1. Be sure to close any AutoDesk products as well as the licensing manager from the Cloudpaging Player

• This can be done by clicking on the system tray, right clicking the Cloudpaging Player and clicking open. Select each AutoDesk related item and then click Stop followed by Remove

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Navigate to the URL below and download AdskLicensingInstaller

• https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/f5IhBc15i0kOwzBb8lcEN.html

Extract and run the AdskLicensingInstaller file we downloaded

Restart your computer and try to run the AutoDesk product from AppsAnywhere again.

University Owned Computer

1. Submit a helpdesk ticket that includes the exact location of where you encountered the issue.
   • e.g. "CAMP 172 Lab" or "Rowley 142 Lab"