Search Results

Mobile Device Management - Enroll CU Owned iPhone Google Support Documentation: https://support.google.com/a/users/answer/138740#company-owned Set up a CU owned iPhone Make sure the device has been reset to its factory settings. Set up your device Turn on t...

Remove your clarkson account from settings on your personal device Settings -> Mail --> Accounts ** Select your clarkson account and click delete Account Remove your clarkson account from google apps installed on your device Open a google app installed on y...

Reset an end-user password When to use this page: You need to set a new password for another Clarkson user (end user) via the SetPassword Help Desk module and relay it to them. Prerequisites: Your elevated Clarkson credentials (e.g., johnsmith). Important: If...

Escalation: Teams, Queues & Routing When to use this page: You've hit the ceiling of a page's own "If it doesn't work → Escalate to" line and need to know where an issue actually goes — which queue or which person — based on the system it's about or the task b...