Getting Support

For support, please contact the OIT Help Desk:

• Knowledgebase: https://confluence.clarkson.edu/display/OITKB
• Email: helpdesk@clarkson.edu
• Call: 315-268-HELP (x4357)
• Walk-up: ERC - 2nd Floor Helpdesk

**Regular hours (August 22, 2022 - May 13, 2023): **
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Phone & Email Support
Monday – Friday 7:30am – 4:30pm

Loaner Equipment Pick-up/Drop Off - CAMP 171A
Monday – Friday 8:00am – 4:30pm

**Summer Hours (May 16, 2023 - August 20, 2023):
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**Monday - Friday 8:00am – 12:00pm & 1:00pm – 4:00pm

All times are Eastern Time Zone.