Getting Support
For support, please contact the OIT Help Desk:
- Knowledgebase: https://confluence.clarkson.edu/display/OITKB
- Email: helpdesk@clarkson.edu
- Call: 315-268-HELP (x4357)
- Walk-up: ERC - 2nd Floor Helpdesk
Regular hours (August 22, 2022 - May 13, 2023):
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Phone & Email Support
Monday – Friday 7:30am – 4:30pm
Loaner Equipment Pick-up/Drop Off - CAMP 171A
Monday – Friday 8:00am – 4:30pm
Summer Hours (May 16, 2023 - August 20, 2023):
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Monday - Friday 8:00am – 12:00pm & 1:00pm – 4:00pm
All times are Eastern Time Zone.
For technical assistance, please contact the OIT Helpdesk at (315) 268-4357 or helpdesk@clarkson.edu