Skip to main content

Configuring eduroam WiFi Using iOS (iPhone/iPad)

UsingUse the geteduroam App (preferred)App:

  1. InFrom the App Store, download the geteduroam app. You can find a link hereapp.
    geteduroam_iOS_app_store.PNG.

  2. Open the app and search for Clarkson University.
    geteduroam_iOS_search.PNG

Select Clarkson University, enter credentialsyour includingfull theClarkson @clarkson.account username and password, then click Login. Ex) full Clarkson username is jsmith@clarkson.edu
-

WARNING:

ProTip: Entering incorrect credentials here may lock out your account due to eduroam's rapid attempts to log you in! Please make sure they are correct before hitting Log In!
geteduroam_iOS_credentials.PNG

  • image.png

    Accept the prompts to connect you to networks and install profiles
    -. If eduroam fails here, please follow the article below about Removingremoving Previousprevious eduroam profiles. Return to the geteduroam Appapp once the previous profile has been removedremoved.
    geteduroam_iOS_allow.PNG

    • If you had no errors, then you are all set! You should now be connected to the eduroam network!

    Removing previous eduroam profiles

    1. Under General > VPN & Device Management, look for an eduroam® profile
      eduroam_profile.PNG
    2. Open this eduroam profile and remove it
      eduroam_profile_details.PNG
    3. Follow the instructions for reinstalling using the geteduroam App

    Guests use public WiFi with ClarksonUniversity

    The ClarksonGuest network is available with no authentication for general and guest network access. However performance on this network will be limited, and since it is open, it is NOT considered secure. Only use this network to connect to eduroam CAT, or if your device cannot use eduroam.

    Seek Further Assistance


    For additional assistance please contact, Clarkson OIT Help Desk;

    Online: Get Help
    Email: helpdesk@clarkson.edu
    Call: 315-268-HELP (x4357)

    Back to top